Skip to main content
T
timothyb82556379
Participant
February 13, 2025
Answered

generate video

  • February 13, 2025
  • 4 replies
  • 570 views

when i try to generate text to video i get a message stating 

You don't have access to this feature

You can contact your admin to request access.

 

i am admin and there is no way for me to allow this.  PLEASE HELP

    Correct answer Dan38142195jmbr

    I reached out to our Adobe rep and this was his response:
    “ It looks like beta was made available yesterday for Enterprise. I have to still do digging if we can get it approved for VIP or not…I think that’s where we are hitting a roadblock. “

    Thanks for your reply.
    If I get this figured out, I will post the fix.

    Cheers!

    Dan Nichols
    Video Editor/Animator
    [Icon Description automatically generated]<>

    4 replies

    D
    Dan38142195jmbrCorrect answer
    Participant
    February 13, 2025

    I reached out to our Adobe rep and this was his response:
    “ It looks like beta was made available yesterday for Enterprise. I have to still do digging if we can get it approved for VIP or not…I think that’s where we are hitting a roadblock. “

    Thanks for your reply.
    If I get this figured out, I will post the fix.

    Cheers!

    Dan Nichols
    Video Editor/Animator
    [Icon Description automatically generated]<>

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    February 13, 2025

    Hello @timothyb82556379 and @Dan38142195jmbr,

    Thank you for your message. I am sorry you are having this problem.

    Are you using a personal creative cloud plan or one from a company/school/organisation (an enterprise or teams plan)?

    Thanks,
    droopy

    Adobe Community Expert (not an Adobe employee)
    E
    Erik332059060ctj
    Participant
    February 13, 2025

    I'm the same. Got my email yesterday saying 'you're in' and information on how to use firefly video, but when I try to generate, it says I don't have access to that feature 😞

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      February 13, 2025

      OK, not sure why that is. I see on the Adobe news page, Firefly video is now a full public beta.
      https://news.adobe.com/news/2025/02/firefly-web-app-commercially-safe 

      D
      Dan38142195jmbr
      Participant
      February 13, 2025

      same here.  Got the email yesterday clicked on the link and got this same message that I don't have access

       

      D
      Community Expert
      DeanUtianCommunity Expert
      Community Expert
      February 13, 2025

      Hi @timothyb82556379 
      Firefly Video is in a beta with only a limited amout of people at this point. So unless you applied to the beta and got the accepted response, you will not have access until it is deemed suitable for release to the broader community.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices