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Hi, I have a prepaid yearly 2000 credits/month Firefly plan. I ran out of 2000 credits this month and wanted to top-up by buying additional credits only for this month. Is there a way to do it?
Thanks for reaching out. You can buy the add-on credits here. Let us know if you need additional help.
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additional info: I don't want to replace/invalidate the plan I already have, just add more credits for 1 month
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Thanks for reaching out. You can buy the add-on credits here. Let us know if you need additional help.
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Hi @SamarthS ,
thank you for replying, I followed the link and it takes me to the purchase of the plan 2000 credits - which I already have. Do I understand correctly that if I buy this plan I will have 2 plans which give me credits at the same time? 2000 from my original prepaid annual plan + 2000 from the new one? So my monthly balance would go to 4000?
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Yes, this additional plan will provide you with 2,000 credits each month in addition to your base Firefly plan.
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