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Participating Frequently
January 10, 2024
Question

How to remove Content Credentials when any assets generated with Firefly were deleted?

  • January 10, 2024
  • 6 replies
  • 11295 views

I'm using photoshop for windows 11, version 25.3.1

 

I experimented with Adobe Firefly inside a file I am working on, but it was garbage and so I ended up deleting the entirety of the output. My file is still displaying content credentials saying "At least one of the pieces was generated with AI". That's frustrating because no remaining layer was generated by AI and none of the remaining layers have any dependencies or relationship with the deleted AI layer. 

 

How do I remove that content credential?

 

Also, what is the ridiculous mouse cursor we're forced to use on this site? Obnoxious. 

6 replies

Sherbieny
Participant
June 6, 2024

I ran into the same problem. My solution was to save it as a Tiff file when exporting, that removes all metadata, then export the tiff to whatever format i need (.png, .jpg..).

Participant
June 5, 2024

To remove Content Credentials after deleting assets generated with Firefly, navigate to the asset's metadata settings and manually remove the credentials. If the assets are permanently deleted and credentials still persist, contact Adobe support for further assistance.

 
 
Participant
June 4, 2024

Another method is just copy paste the final image to a new document.

Participant
January 19, 2024

Easy as pie. All you have to do is disconnect from the internet before exporting. Presto! No content credentials. (Shhhh, don't tell the Adobe police.)

jane-e
Community Expert
Community Expert
January 11, 2024
quote

How do I remove that content credential?

By @focused_idealist5C64

 

I am a volunteer who does not work for Adobe, so if Adobe staff also answers, accept their answer, not mine.

 

At Adobe MAX 2024, I watched a presentation on Content Credentials, then sought out the booth for the Content Authority Initiative (CAI) in the Community Pavilion. I asked questions for a half an hour, including yours after hearing the issue from another attendee.

 

The employee I spoke to said there was no way to remove the credentials currently, even if you choose Undo. We tested it on his computer. He thought it was a good idea if Undo would fix this and said he would take it up with the higher-ups. This was last October and it appears that nothing has been done. He was probably not in a position to make the change himself.

 

You might want to contact the CAI: https://contentauthenticity.org/

 

The link for "Contact Us" is in the footer: https://contentauthenticity.org/contact

 

I did my best to present the case, but until and unless the CAI makes this change, you cannot remove the Content Credentials, unfortunately.

 

Jane

 

 

 

Participating Frequently
January 14, 2024

Thank you for sharing this insight, Jane-e. t  Surely Adobe must know this too, but their silence on the subject either means:

  • They don't understand why this is problematic, nor care.
  • They understand the problem, but they are hoping we don't and won't. 
  • They understand the problem, but they don't want to say anything to current users to avoid losing any short-term money so they remain silent, desperately seeking a new compromise to force us into using AI.

 

Now if I were a betting man, I'd say that they'll find a way to put the responsibility for fixing this on their customers- which, in my case,  likely means destroying the entire campaign of assets that I've been working on for months, and starting over. 

 

My consumers are raging against AI right now, so dropping assets flagged as AI created for a campaign that is already late because of this bug would go over like a lead balloon. A perfect storm that threatens an important project that keeps our lights on, and in the long-term, threatens our relationship with our consumers?

 

That's one way to change the world through punishing digital experiences.

jane-e
Community Expert
Community Expert
January 15, 2024

That's a solid idea. It is unfortunate that Adobe is choosing to introduce AI tools in this way - the idea that we run the risk of erroneously mislabeling our assets in a way that diminishes that work can't be good for business. Thank you for being so responsive, even when it isn't your job. It helps! 


At the very least, I agree with you!

 

Jane

Forum volunteer

Participating Frequently
January 10, 2024

I'm glad to see that you changed the cursor to something else, but can I get an answer to my question? If the file we are working on has had any AI-generated assets removed, how do I go about unflagging the file as showing that AI was used to create it?