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I can't log in to Firefly

Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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I received permission for adobe Firefly I'm trying to log in and after the page is recognized me. the page all the time loading, I can't get past this stage. Plus, I did hard refresh to my browser Ctrl +Shift+R It did not work.
Thanks in advance to anyone who helps 🙂

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correct answers 1 Correct answer

Community Expert , Mar 25, 2023 Mar 25, 2023

Hi,

 

can you try to empty the Browser cache and try another Browser just to be on the safe side. The Website works fine by me. Hope that helps.

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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Hi,

 

can you try to empty the Browser cache and try another Browser just to be on the safe side. The Website works fine by me. Hope that helps.

regards,
Henrik

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Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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Thank you very much, clearing the cache really helped.
Kobi

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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@kobigoffer 

 

if clearing your cache fails, use a different browser.

==============================

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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Thank you very much, I received a response that helped me solve the problem.
Kobi

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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excellent 

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New Here ,
Jul 23, 2023 Jul 23, 2023

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Hi

 

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