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Participant
March 25, 2023
Answered

I can't log in to Firefly

  • March 25, 2023
  • 3 replies
  • 1493 views

I received permission for adobe Firefly I'm trying to log in and after the page is recognized me. the page all the time loading, I can't get past this stage. Plus, I did hard refresh to my browser Ctrl +Shift+R It did not work.
Thanks in advance to anyone who helps 🙂

This topic has been closed for replies.
Correct answer Henrik Heigl

Hi,

 

can you try to empty the Browser cache and try another Browser just to be on the safe side. The Website works fine by me. Hope that helps.

3 replies

Participant
July 23, 2023

Hi

 

kglad
Community Expert
Community Expert
March 25, 2023

@kobigoffer 

 

if clearing your cache fails, use a different browser.

==============================

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

Participant
March 25, 2023

Thank you very much, I received a response that helped me solve the problem.
Kobi

kglad
Community Expert
Community Expert
March 25, 2023

excellent 

Henrik Heigl
Community Expert
Henrik HeiglCommunity ExpertCorrect answer
Community Expert
March 25, 2023

Hi,

 

can you try to empty the Browser cache and try another Browser just to be on the safe side. The Website works fine by me. Hope that helps.

regards,Henrik
Participant
March 25, 2023

Thank you very much, clearing the cache really helped.
Kobi