I can't purchase a Firefly plan in my country, why?

[CMass]

If you are unable to purchase the Firefly premium version, you may be trying to purchase a plan from a country that our commerce does not currently support.

Here is an example of the error message you may receive. Please follow this link.

 

[Alex spider]

•  palz help me 

[@mj]

Hi @Alex spider,

This link has more info of where Firefly is available. https://helpx.adobe.com/firefly/faq.html#about-firefly

hth

mj 

[B32979742iwil]

 😭😭

[B32979742iwil]

 my problem is solved please 😭🙏

 

[Md31903697rduv]

 This Problem are show and ai is not work please solve this problem sir

[#7]

Just say it is not supported in my county 

[jane-e]

@[no name]

Is this a question or a comment? It's true that Firefly is not supported in all countries, if that is what you are asking.

Jane

[Obydul32284440hqns]

I'm from Bangladesh.

Recently i using adobe firefly. but now adobe firefly not working in my country.

What the solution in this problem 

[Preran]

It should be availablein Bangladesh. What's happening when you try to use Firefly? Also, you will have to go the    https://firefly.adobe.com/  to generate or modify images or graphics.

For more info, see this post https://community.adobe.com/t5/adobe-firefly-discussions/when-i-enter-prompts-in-this-community-no-i...

[Obydul32284440hqns]

This country doesn't supported in this purchase

[Preran]

What happens when you try to purchase the Premium version using this link https://www.adobe.com/sensei/generative-ai/firefly.html? Can you provide me with any error message or statement that you see? A screenshot will also help.

[Parvas32872317rb2s]

  this contest not supported 

[Adnan Fayaz]

I don't know what's happening? I can't do anything in my free account? I'm from Bangladesh and Adobe firefly showing me this error/issue. What can I do now? Please help me. How it will fixed? 22/Nov/2023 .. at 12:00am.

[Sathi35497159qhdo]

Photo does not generated

[@mj · Accepted solution]

This is a country/geo limitation.

If Adobe is sold in your country through authorized resellers you can use this link to help you. https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

Also see: https://helpx.adobe.com/firefly/faq.html#about-firefly

"Adobe Firefly isn't available in Russia, Belarus, and China. In addition, Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics."

hth

mj

iMSD