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Instruction for using images in the favorites

New Here ,
Aug 21, 2023 Aug 21, 2023

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I am having a difficult time downloading images so I place them in my Favorites,  I also am having a difficult time downloading the image in the favorites.  My question is how do I move the favorites to ps and how to clear the favorites from being stored on the browser

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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Hi @PeterinMiami, in case you aren't aware of it, your favorites are saved only in your browser and on your device. You won't be able to access them on another browser or device while the feature is in still in beta. Favorites are not synchronized over the Creative Cloud, so you can't move your favorites to Photoshop. It does seem difficult to remove images in Favorites (I just tried it) even if you log out and log back in. Depending on your browser, you may be able to completely remove the stored images through the browser or cache settings. If you are having trouble download your images directly, you might try switching to another browser to see if it will work better. I'm using Brave and downloading has worked every time so far. Hope that's helpful.


ETA: I'm back to say that I was able to completely remove my Favorites by logging out of Firefly, closing all my browser tabs, and clearing all the browser cache. On logging back in, there are no Favorites showing. I think best practice is to download any images you've marked as Favorites before ending your Firefly session, or risk losing them. There is a download button on the lower left-hand side of the image:

 

JEL_0-1692648811521.png

 

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