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Participant
June 27, 2025
Question

nao esta gerando imagem

  • June 27, 2025
  • 2 replies
  • 139 views

nao tenho conseguido gerar imagens, tenho pago o app sem a possibgilidade de utilizar

2 replies

Junior Rocha
Community Expert
Community Expert
July 4, 2025

@realistic_elegance8388 verifique seus créditos, dependendo das sua assinatura existe uma quantidade de créditos por mês para você gerar imagens. No site do Firefly, clique sobre a sua imagem de perfil e você verá a sua quantidade de créditos disponíveis.

droopydog500
Community Manager
Community Manager
June 28, 2025

Hello @realistic_elegance8388,

Thank you for your message. 

We need a little more information to help. Can you please reply with the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• The full prompt you were using.
• If you were using reference images or keyframes, please upload those.
• Tell us what operation system (OS) and browser you are using along with their version numbers.

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)