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28

Not sure why my images "violate guidelines" (image depicts children)

Community Beginner ,
Feb 12, 2025 Feb 12, 2025

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

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correct answers 3 Correct answers

Community Expert , Feb 12, 2025 Feb 12, 2025

Hello @Trace35191221nizm,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos.

My best,
    droopy

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Community Expert , Jun 26, 2025 Jun 26, 2025

Hello @Suchanda ,

 

At this time, the model will not generate videos based on keyframes that contain children. That is a limitation of the model.

 

     droopy

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Adobe Employee , Jul 04, 2025 Jul 04, 2025

Hi @Felix3LGato !

 

Thanks for pointing that out. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. We know it can be limiting, but it’s part of ensuring safety as the tool improves.

 

Thanks

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Community Expert ,
Apr 25, 2025 Apr 25, 2025

Hello @stefanb89086155,

 

Firefly video currently has a restriction that it will not generate a video where a keyframe has what it believes is a depiction of a child. That restriction is regardless of the origin of the image used in the keyframe.

My best,
    droopy

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New Here ,
May 19, 2025 May 19, 2025

i created an image using firefly from text to image. then i added the image reference to create a video, and i got "can't load" cause it doesnt match the user guidelines!

Why is this happening???

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Community Expert ,
May 20, 2025 May 20, 2025

Hello @Med Lyn,

The issue most likely is that currently, image to video will not generate videos from images that depict what it believes are children.


My best,
    droopy

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New Here ,
May 20, 2025 May 20, 2025

I submitted this picture as a starting frame and gave it the prompt of "Have everyone slowly shifting around and looking at each other playfully and lovingly as they line up for a photo shoot" and your system tells me I'm violating a user guideline.

 

In this day and age of AI.. where it's likely an AI that's deciding I've violated a guideline, wouldn't it help if your system told me WHAT I'd done wrong instead of "read these several reams of webpages and guess"?

 

Where did I go wrong? 

Family.png

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Community Expert ,
May 20, 2025 May 20, 2025

Hello @Allison37192506siip,

 

At this time, image to video will not generate videos from keyframes that contain children. That is a current limitation of Firefly video.

 

    droopy

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New Here ,
May 21, 2025 May 21, 2025

so should the guidelines be updated from " [Can not]....Depict nude minors or minors in a s*xual manner"

To "Cannot depict minors in any manner"? 

 

So that they reflect the actual rules? 

[Update: lol, I can't actually quote the guidelines here because of word censoring..]

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New Here ,
May 21, 2025 May 21, 2025

You're automation reviewing if images meet the guideline are inaccurately blocking an image that meets the shared guidelines.

Driving Car - Roadtrip.png

 

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Community Expert ,
May 21, 2025 May 21, 2025

Hello @Scott22039795jleq,

 

In image to video, the model will not use as a keyframe an image that depicts children. That is a current limitation of Firefly video.

My best,
    droopy

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Community Beginner ,
May 22, 2025 May 22, 2025

Hola, estoy teniendo un problema con la app de imagen a video de firefly, al insertar una imagen generada por IA desde la opción de texto a imagen, me genera el siguiente error:

No se puede cargar
No podemos procesar esta indicación porque la imagen de referencia
no cumple con nuestras  Sube otra imagen
e inténtalo de nuevo.
Ver todo


Cuando quiero generar una imagen similar de texto a video, si me lo permite. ¿Será que me puedan ayudar?
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Community Expert ,
May 22, 2025 May 22, 2025

Hello @Carlos34243557974m,

 

In image to video, the model will not use as a keyframe an image that depicts children. That is a current limitation of Firefly video.

My best,
    droopy

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Community Beginner ,
May 22, 2025 May 22, 2025

Thank you so much for your quick response! is there any other choice via adobe video? because if i do it via text to video it works... i need to generate some stuff for some clients... nothing bad at all any suggestion?

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Community Expert ,
May 23, 2025 May 23, 2025

Yeah, it is only a restriction in image to video. I tried to use the Veo 2 model and it seems to have the same restriction. It is not clear whether this is a temporary or pemanent restriction, but in any case for now there does not seem to be any way around this issue.

 

    droopy

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New Here ,
May 26, 2025 May 26, 2025

I just subscribed to Firefly to be able to turn images into quick videos. It continually tells me my images go against their guidelines. I read the guidelines and see nothing I am doing wrong. Pictures like me at the age of 5 outisde in the yard with my Uncle,  or me with my 2 sisters, or one of me and my husband. Nothing xrated or even PG rated. I ask for simple movements, and it just keeps rejecting them all. Out of the 5 or 6 tries, its only accepted 1 of my images. In frustration, I tried to cancel my subscription but its already been paid for so I guess I may as well keep trying for the next month and then cancel it.

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Community Expert ,
May 26, 2025 May 26, 2025

Hello @sshalimar16,

 

Image to video currently has a restriction that it will not generate videos where the keyframe contains what it believes are children. While that is not explicitly called out in the Generative AI guidelines, it is a restriction in Firefly Video. Adobe has not said if that is a permanent restriction.

 

My best,

    droopy

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Community Beginner ,
Jun 02, 2025 Jun 02, 2025

I created an image on firefly. It is a simple image of an ancient family in the desert. It shows a man wearing an ancient robe, a woman with a headcovering, and two boys.

I imported this image into Firefly generative video, and it refused to use the image, citing it as an offensive image against the guidelines. Like, What?

Firefly refused to use an image created by Firefly!

I will attach the "offensive" image created by Firefly.

Firefly_ancient Israel and Moab during the time of the judges, around 1200 BCE. humble family 142939.jpg

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

Hello @christopher7,

 

I merged your message into this thread which covers the issue you are having. The current Firefly Video model will not generate videos based on keyframes that contain children. That is a current limitation of the model.

My best,
    droopy

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Community Beginner ,
Jun 02, 2025 Jun 02, 2025

So I can't use an AI generated image of children, made by Firefly itself to animate it on Firefly?

I can't image this being a problem. Is this limitation a bug, or a deliberate limitation by design?

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

The source or style of the image does not matter. I believe this is out of an abundance of caution to reduce the potential of generation of videos that represent children in inappropriate ways. I do not speak for Adobe. I get the sense that this will not necessarily be a permanent restriction and more internal testing is needed, but I do not have any specific information on whether or when this might change.

 

     droopy

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Participant ,
Jun 03, 2025 Jun 03, 2025

The problem with this argument, only imho, is that 1) If adobe's AI is intelligent enough to identify a child within an image, meaning it has to analyze their body, fill in where they're blocked, and develop a 3-dimensional profile for it - then it's intelligent enough to recognize misuse of that image. And, 2) how would restricting images not allow them to do the testing they need? I'm hoping they're not in their labs creating unlawful images of kids?? By allowing the community to participate, they could have the AI trained in days.

 

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New Here ,
Jun 11, 2025 Jun 11, 2025

I am trying to upload a family photo image to video on firefly but says it does not mee guidlines??

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Community Expert ,
Jun 11, 2025 Jun 11, 2025

Hi @ecosse photography,

 

I merged your message into this thread which covers the issue you are having. The current Firefly Video model will not generate videos based on keyframes that contain children. That is a current limitation of the model.

My best,
    droopy

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Community Beginner ,
Jun 21, 2025 Jun 21, 2025

I see in forums that the beta version of firefly didn't allow children in reference frame photo is that still the case for the full version as I assume this is no longer in beta? 

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Community Expert ,
Jun 22, 2025 Jun 22, 2025

Hello @aprile10126350,

 

Yes. Adobe has not indicated when that might change.

 

    droopy

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New Here ,
Jun 26, 2025 Jun 26, 2025

This is a photo I took, but Firefly is noy allowing to use for video, citing user guidelines. Not sure what the issue is. 

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Community Expert ,
Jun 26, 2025 Jun 26, 2025

Hello @Suchanda ,

 

At this time, the model will not generate videos based on keyframes that contain children. That is a limitation of the model.

 

     droopy

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