Not sure why my images "violate guidelines" (image depicts children)

[Trace35191221nizm]

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

[droopydog500]

Hello @elygraf,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
    droopy

[Michele22690682924h]

Thank you

[Michele22690682924h]

I generated an image of a manga girl with long hair using Firefly, and I wanted to animate the hair with the video generation. However, when I upload my image and start the generation, a message appears saying that the uploaded image does not comply with Firefly's guidelines. I find it strange that you allow me to generate an image, only to then tell me that it doesn't meet your parameters.

[droopydog500]

Hello @Michele22690682924h,

It is a limitation of the Firefly video beta that it will not generate videos from keyframes containing children.

My best,
    droopy

[Michele22690682924h]

Thank you

[JoBo]

Grown up humans are not children. This service is absolutely useless right now. I don't understand why we should pay a dime for it even if this strange limitation bug wasn't there. The amount of credits is a joke.

[David25679961ibnn]

Im having the same issue, can't generate anything this was such a waste of money. Adobe firefly is a a scam anyone reading this don't bother paying for this you will not be able to generate anything!

[melodic_cascade4553]

AI generator is not working most of the time. saying my images dont meet guidelines??!!! But there is nothing wrong with them!  How does this violate guidelines??

[droopydog500]

Hello @melodic_cascade4553,

Thank you for your message. 

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

Thanks,
    droopy

[michaels78909240]

I am a photographer and I was really excited to try adobe firefly on some sports portraits that I have taken. I uploaded one of my favorite images from a recent shoot and I added smoke and edited.... I wanted to make the smoke move but got the following message:

Can't load

We can't process this prompt because the reference image
doesn't meet our User Guidelines.  You can upload another
image and try again.

Can anyone tell me what is wrong with the image???

[Oh.N8]

Hey @michaels78909240 

It could be that the image is hard for Firefly to determin what the image is exactly.
It is a very cool image. It's just a bit dark and smoky. (Just an observation.)

The glove over his face could also be causing some "confusion" for Firefly.

Consider making the image clearer and brighter. 

Cheers

O. Nate

[michaels78909240]

Thank you for your insight!

[droopydog500]

Hi @michaels78909240,

Were you using this as a keyframe in image to video or as a reference image in text to image?

If you were using this as a keyframe in image to video, the beta of Firefly video will not use keyframes that contain children. That is a limitation of the beta.

    droopy

[michaels78909240]

Interesting! Yes, I was using it as a Keyframe in image to video. And my propmt actually used the word boy... good to know.

Thanks for the reply!

[Christoph32481183yiec]

Seit Tagen und sogar Wochen versuche ich, die Beta Version von "Video aus Bild erstellen" auszuprobieren.
Meine Credits reichen für diese Aktion. (Es ist übrigens unerhört, so viele Credits für die Aktion zu berechnen!). 
Dennoch ist das Ergebnis immer dasselbe: 
Fehlermeldung (ungefährer Wortlaut): "Da hat etwas nicht geklappt. Bitte versuche es zu einem späteren Zeitpunkt noch einmal". 

Das geht so, unabhängig davon, ob ich ein oder zwei Bilder verwende oder zu welcher Tages- oder Nachtzeit ich es probiere.  

Meine beiden Bilder für Szenenanfang und Szenenende füge ich dieser Meldung bei. Geplant ist die Visualisierung des Alterns vom Kind zum Erwachsenen.  

[droopydog500]

Hello @Christoph32481183yiec,

Thank you for your message. I have merged your message into this thread.

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

My best,
    droopy

[Christoph32481183yiec]

I also tried the Image with the adult person only. Same result. 

[droopydog500]

Have you subscribed to a premium Firefly plan (Firefly Standard or Firefly Pro plans)?  If not, you only get the ability to generate two videos and then you need a Firefly premium plan.

If you have a Firefly premium plan, are you saying if you used the heute.jpg as the only keyframe, you get the error? I was able to generate a video using that file as a keyframe. So, if you are getting an error with it, please include a screen shot of the whole browser window (including you avatar in the upper right corner) with the error showing. Please also tell us the prompt you were using.

Thanks,

    droopy

[Frama77]

Why can't I generate a video from my photos? I always get this message: I have tried with different photos

Unable to load
We cannot process this request because the reference image does not comply with our usage guidelines. You can upload another image
and try again.

[droopydog500]

Hello @Frama77,

Thank you for your message. 

Most likely, it believes that image contains a child and the beta model will not generate videos from keyframes it believes contain children. That is a restriction of the beta.

Thanks,
    droopy

[default4g5akvfhllji]

Hello,

I'm having this same issue, even though the image doesn't show a child. It's clearly a grown up woman. So what can I do to make it work?

Many thanks for your help,

Diego

[droopydog500]

Hello @default4g5akvfhllji,

Unfortunately, I think this is also the child filter. I am not aware of a way around it without altering the image (to make the person appear older). When I altered the image to make the person older, the generation worked.

My best,
    droopy

[R Avila]

The Firefly would not allow me to generate a image to video for the company im working for (please see the attached).

And gives this warning:
"We can't process this prompt because the reference image doesn't meet our User Guidelines. You can upload another image and try again."

I was able to generate it via Kling Ai but ideally would prefer to use firefly that already has a subscription then paying for a new one Thank you 

[Kartika Rawat]

Hi R Avila!

Sorry about that. I'm merging your thread here since it’s part of a similar discussion.

Thanks,
KR

[stefanb89086155]

"Unable to load

We cannot process the description because the reference image
does not meet our user guidelines.

You can upload a different image and try again."

What is wrong with using this image? It was created in firefly text to image.

Firefly image to video seems completely useless!