Skip to main content
Participant
February 12, 2025
해결됨

P: Not sure why my images "violate guidelines" (image depicts children)

  • February 12, 2025
  • 42 답변들
  • 26215 조회

I attempted to generate video from two different photos of a man and his mother and a family walking in the woods. Both were immediately rejected. Then I used Firefly to generate an image of a man holding his daughter and tried to use that, but it was also rejected. I've attached these images here. I can find no reason that the system would reject these on a content-level. So any thoughts you have would be appreciated.

최고의 답변: droopydog500

UPDATE: as of March 19, 2026

 

While Firefly models and most partner models have restrictions that do not permit children to be used in keyframes in video generation, the Runway Gen-4.5 and Kling 2.5 Turbo do allow children in keyframes.

 

    droopy

42 답변

Participant
March 13, 2025

I am a photographer and I was really excited to try adobe firefly on some sports portraits that I have taken. I uploaded one of my favorite images from a recent shoot and I added smoke and edited.... I wanted to make the smoke move but got the following message:

Can't load

We can't process this prompt because the reference image
doesn't meet our User Guidelines.  You can upload another
image and try again.

 

Can anyone tell me what is wrong with the image???

March 13, 2025

Hey @michaels78909240 

It could be that the image is hard for Firefly to determin what the image is exactly.
It is a very cool image. It's just a bit dark and smoky. (Just an observation.)

The glove over his face could also be causing some "confusion" for Firefly.

Consider making the image clearer and brighter. 

Cheers

O. Nate

Participant
March 14, 2025

Thank you for your insight!

Participant
March 9, 2025

AI generator is not working most of the time. saying my images dont meet guidelines??!!! But there is nothing wrong with them!  How does this violate guidelines??

droopydog500
Community Manager
Community Manager
March 10, 2025

Hello @melodic_cascade4553,

Thank you for your message. 

Firefly image to video will not generate videos from images of children. This is a restriction in the beta version.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
February 23, 2025

Im having the same issue, can't generate anything this was such a waste of money. Adobe firefly is a a scam anyone reading this don't bother paying for this you will not be able to generate anything!

Participating Frequently
February 23, 2025

I generated an image of a manga girl with long hair using Firefly, and I wanted to animate the hair with the video generation. However, when I upload my image and start the generation, a message appears saying that the uploaded image does not comply with Firefly's guidelines. I find it strange that you allow me to generate an image, only to then tell me that it doesn't meet your parameters.

droopydog500
Community Manager
Community Manager
February 23, 2025

Hello @Michele22690682924h,

 

It is a limitation of the Firefly video beta that it will not generate videos from keyframes containing children.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
February 23, 2025

Thank you

elygraf
Participant
February 18, 2025

We can't process this prompt because the reference image
doesn't meet our User Guidelines. You can upload another
image and try again.

 

I used an illustration of kids and gifts and toys, and father and baby smiling at each other. what is the wrong with your ai detection?

droopydog500
Community Manager
Community Manager
February 18, 2025

Hello @elygraf,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
February 23, 2025

Thank you

Participant
February 18, 2025

Systématiquement, l'interface indique :

Chargement impossible

Nous ne pouvons pas traiter ce prompt car l’image de référence
ne respecte pas nos consignes d’utilisation. Vous pouvez
charger une autre image et réessaye.

 

Il s'agit pourtant d'une simple photo de portrait famille pour laquelle j'ai évidemment tous les droits d'utilisation... je ne comprends pas pourquoi ça ne fonctionne pas. Merci de revenir vers moi.

droopydog500
Community Manager
Community Manager
February 18, 2025

Hello @mathias_garnier4845,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
February 17, 2025

Mein hochgeladenes Bild für Image to Video entsprach nicht den Nutzerbedingungen. Es ist aber weder angsteinflößend, verstörend, pornografisch oder sonsitiges.

droopydog500
Community Manager
Community Manager
February 17, 2025

Hello @Simon256537531dlv,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participant
February 13, 2025

I kept trying to have Firefly generate a video of my younger twin sisters dancing ballet. Today is their birthday and I have a photo of them in their tutus, but Firefly refuses to make the video.  There is NOTHING obscene about the photo. It is of my sisters when they were 10 years old in their tutus.  What gives?

 

It reminds me of Generative Fill when I was trying to fix a blurred finger in a portrait I was editing and it woouldn't allow it because it thought the image was obscene.  

 

Time to adjust your guidleines or make your AI a little smarter.

droopydog500
Community Manager
Community Manager
February 13, 2025

Hello @FireDzine,

Thank you for your message. I am sorry you are having this problem. 

The beta version of image to video will not generate videos from images containing children. That is why it would not generate the videos. It is a cautious approach to ensure the model is ready for depicting children from images.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Known Participant
February 13, 2025

It's quite impossible to upload anything. There is nothing in the user guidlines that refer to this image. It's just an image of three kids...

droopydog500
Community Manager
Community Manager
February 13, 2025

Hi @JoBo,

 

Please see my message above about children in image to video.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Known Participant
February 13, 2025

Ok ... children can never be a part of Adobe products? 

Participant
February 13, 2025

I was trying to bring a few old photographs of my family to life using Firefly today, and noticed that anytime the photograph was either of a child, or included even one child in it, I would get a notification saying that the refernce image didn't meet Adobe's User Guidelines.

 

I own the pictures, so it's not a copyright issue. Is using Firefly to bring any pictures that include children prohibited for now? Or is this just a bug I'm running into?

droopydog500
Community Manager
Community Manager
February 13, 2025

Hello @nrbfilm,

Thank you for your message. I am sorry you are having this problem. 

It is not a copyright issue. In the beta version of image to video, the model will not generate videos from images that contain children.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
February 23, 2025

thanks