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183

P: Firefly Premium Features require a separate Firefly or Creative Cloud Pro subscription

Community Beginner ,
Feb 12, 2025 Feb 12, 2025

actualmente cuento con un plan Creative Cloud, en el cual está incluido Firefly. Sin embargo al usar Firefly en la web me indica que debo adquirir un plan. Solo pude generar 2 videos

 

English: (added by moderator) 

Currently have a Creative Cloud plan, which includes Firefly. However, when using Firefly on the web it tells me that I should purchase a plan. I was only able to generate 2 videos

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correct answers 1 Pinned Reply

Community Expert , Feb 12, 2025 Feb 12, 2025

Hello @JuanoPY,

Thank you for your message. I am sorry you are having this problem. 

 

Users on Creative Cloud plans can use their credits on any standard Firefly feature (e.g., Generative Fill, Generate Image). However, users need to be on Firefly premium plan (or a Creative Cloud Pro plan in North America and rolling out to other regions as of July 1) to access premium features like:

  • Generative Video 
  • Translate Video
  • Translate Audio
  • Translate & Lip Sync*
  • Non-Adobe models
  • Image Model 4 Ultra
  • Ge
...
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replies 617 Replies 617
Explorer ,
Feb 13, 2025 Feb 13, 2025

Bonjour, je viens de faire un test sur Adobe Firefly vidéo et je n'ai pu faire que 2 vidéos de 5 secondes et ça me dis que je n'ai plus de crédits 😞

J'ai pourtant l'abonement créative cloud et ça ne m'a pas pris de crédit ?

- Pouvez-vous me dire quel forfait on doit avoir pour l'utiliser,

- au bout de combien de temps je pourrais re-tester de générer de nouveau test ?

- Et si on peux ou pourras choisir une durée de vidéo

Merci d'avance de vos retours

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New Here ,
Feb 13, 2025 Feb 13, 2025

bonjour, exactement le même constat.

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New Here ,
Feb 13, 2025 Feb 13, 2025

I totally agree. I already have a plan, why do I need to pay again? They need to be given at least a certain amount of credit, and they should ask for payment for more.

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Hello @ivarex,

 

- Can you tell me what package you need to have to use it,

Please see my pinned message above which explains this.

 

- How long will it take to re-test to generate a new test?

 

I am sorry, I am not sure I understand the question.

 

- And if we can or will be able to choose a video duration

Currently, it can only generate 5 second videos. To generate longer, you would need to generate multiple 5 second videos and merge them together. One technique is to use the last frame from one video as the reference image for the next.


Please let us know if you have further questions.

My best,
    droopy

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Explorer ,
Feb 18, 2025 Feb 18, 2025

merci de votre retour,

je me permet de mettre les liens pour les forfaits FireFly

https://www.adobe.com/fr/products/firefly/plans.html

https://www.adobe.com/fr/creativecloud/plans.html 

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

Hi all! Users on Creative Cloud plans can use their credits on any standard Firefly feature (e.g., Generative Fill, Generate Image). However, users need to be on Firefly Standard or Pro plans to access premium features like Generative Video and Translate Video and Audio. We provide all users the ability to try out our premium features. Complimentary generations vary by premium feature (e.g., 2 complimentary generations of Generate Video). 

 

Thanks,

^KR

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

downvote

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

2. How generous. Also downvote.

ALmost all the AI platforms we tried had a generous trial period because they wanted us to love their tools and learn we didn't want to live without them. 2 text to video generations and then confusing Creative Cloud subscribers who thought they were going to get everything with Firefly just seems like crazy marketing to me.

Makes me think about Shantanu Narayen's keynote at Adobe Max 2024 and how Adobe is our advocate, our helper to unlesash creativity. Help us, help you.

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

Hi all!

Users on Creative Cloud plans can use their credits on any standard Firefly feature (e.g., Generative Fill, Generate Image). However, users need to be on Firefly Standard or Pro plans to access premium features like Generative Video and Translate Video and Audio. We provide all users the ability to try out our premium features. Complimentary generations vary by premium feature (e.g., 2 complimentary generations of Generate Video).

 

Let us know if you have any questions.

Thanks

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

Please. Your credit system is convoluted and disengenous to your top-tier paying users, particularly given this is for beta testing. Why on earth do you think I would pay more to test a beta program that already failed on my only two allocated video tests? Stop playing us.

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Enthusiast ,
Feb 15, 2025 Feb 15, 2025

If I have to pay for Creative Cloud then an additional Pro product on key things I'm definitely moving on from Adobe. That's what Disney Parks did with charging you a hefty admission and then if you really, really wanted to not stand in line all day for the rides you paid admission for you could buy ANOTHER product for up to $200 more. Disney is feeling the wrath of long time customers who have essentially either decided they are priced out or they are unwilling to pay that amount when there are excellent alternatives. NOBODY WANTS ADDITIONAL SUBSCRIPTIONS IN THEIR LIVES.

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Contributor ,
Feb 13, 2025 Feb 13, 2025

Based on the quality of the 2 trial attempts, I can’t imagine many people will be willing to throw any money away on this terrible implementation. Qwen produces, by comparison, objectively excellent results and costs zero ‘credits’, zero subscription and zero extra ££s. Adobe really should be better than to foist this gnarled swindle on us!



--



Dominic Witherow



█████████████████

█████████████████

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Professional film maker/editor since 2004, working on MBP M4 Max 128GB, 4TB SSD
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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Was there even any consideration when this was implemented? 2 credits before being presented with an paywall, and this is suppose to be the beta version? How would anyone know if it's even capable to produce the standard of quality we are looking for. Many of us been with you guys for some time, and with the continuous price hikes; you guys need to find a solution, and figure out one fast or we'll be looking elsewhere. What a disappointment to have been waiting this long to test this product and be hit with, oh you need to pay to test it out or even having to subscribe to another plan. 

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

Question. Why? Why in the world did Adobe's Marketing team do it this way? Help us help you. Wow us with many more free generations so we can go to YouTube and show the world how they can't live without Adobe Firely on a Creative Cloud plan. And then consider making it free or a limited amount free to Creative Cloud subscribers. This is just terrible PR and going to give your competitors a brilliant opening to slam Adobe. Remember how Affinity markets as no subscription ever and were there to welcome everyone who jumped ship over Adobe's lack of clarity about AI and content ownership. Don't do this again to yourselves.

 

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New Here ,
Feb 15, 2025 Feb 15, 2025

Would never pay for Firefly! It's the worst (!) generative image model I've tried. Generative image in photoshop is in 90% of all cases useless crap. Every cheap AI app available for my iPhone is doing a better job. Also used my two trial credits for "image to video" beta. The results were so cheap. Firefly did not follow the prompt. More disappointment than exitment. Not my Adobe anymore!

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New Here ,
Feb 13, 2025 Feb 13, 2025

Tenho mil créditos generativos disponíveis para o firefly e ao tentar gerar vídeos a partir de imagens a adobe está tentando me vender novos créditos para eu poder criar.

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Explorer ,
Feb 13, 2025 Feb 13, 2025

I was totally suprised and so dissapointed that i was stopped and limited in the 3rd test in FIREFLY video feature.

The image that i used was from a proffesional photographer and the video result was so bad, even the character in the video was looking so malformed. Guys we are positive for subscription but we have to be sure that the result will not be bad at least. As proffesionals we only use tools for serious results and not for experiments. ADOBE should give us the right to test a new tool. This tool isnt now on its greatest level, so testing for only 2 videos free is the most unfair thing for the professional community.

 

We dont want free tools, we need tools that are working properly. If you can guarantee for that, we will pay now for the best available subscription, but if it doesnt work properly then give us the right to test that tool for the sake of the professional community.  We want time to check it, to test it, to push it to the limit. Thank you.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Totally agree.

As for the video you attached ....
haha ... I loved “the wink” before leaving frame!!!!
It's definitely a beta. 😃

 

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

But hey, you can get a subscription and keep cranking those out.

Adobe, YOU GOTTA NAIL THIS AND MAKE IT INCREDIBLE BEFORE PEOPLE WILL PAY EXTRA.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Bonjour,

 

Il me reste 990 crédits génératifs restant et pourtant firefly refuse de fonctionner sous pretexte qu'ils sont épuisé, je ne comprends pas.

Merci,

Bonne soirée.

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Community Expert ,
Feb 13, 2025 Feb 13, 2025

Hey,

 

I see you're trying to generate video which is a premium function. If you have a CC all apps plan text/image to video is not included and you are granted a limited trail. In this case it seems you've used up your trail attempts. 

 

You can see an overview of where you can use your credits, and which plan you need to use the premium functions here: https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#exceptions-l...

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Enthusiast ,
Feb 13, 2025 Feb 13, 2025

Sure, keep forwarding users to the 12 mile-long page of confusing stipulations that were not presented when originally promoting this. That really helps.

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Community Beginner ,
Feb 13, 2025 Feb 13, 2025
A splash of water in an image I own.

Jean-Sébastien Groult
jsg@jsgprod.com
+33 6 46 45 55 29
jsgprod.com
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Community Beginner ,
Feb 13, 2025 Feb 13, 2025

Thank you.

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New Here ,
Feb 13, 2025 Feb 13, 2025

Firefly is saying I have used all of my complimentary credits, but my Adobe account is saying I still have 1,000 credits AIcredits to be used. I'm trying to use the Firefly text to video generation. Am I missing something?

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