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P: Firefly Premium Features require a separate Firefly or Creative Cloud Pro subscription

Forum|Forum|1 year ago
February 12, 2025
226 replies
178933 views

actualmente cuento con un plan Creative Cloud, en el cual está incluido Firefly. Sin embargo al usar Firefly en la web me indica que debo adquirir un plan. Solo pude generar 2 videos

English: (added by moderator)

Currently have a Creative Cloud plan, which includes Firefly. However, when using Firefly on the web it tells me that I should purchase a plan. I was only able to generate 2 videos

Design

Correct answer SamarthS

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J

Jules_lache3246

Participant

Laut Konto habe ich 1999 credis von 2000 credits auf firefly. Wenn ich etwas generieren will geht nur ein Fenster auf mit den Kaufoptionen,

droopydog500

Community Manager

Hello @Jules_lache3246,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

L

laurent_8743

Participant

Bonjour,

Je ne peux pas générer de vidéos avec Firefly alors que mon compteur de crédits est plein. 1000/1000.

droopydog500

Community Manager

Hello @laurent_8743,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

bolizhevsky

Participant

Hello! I'm trying to use Firefly to generate video from a picture. I've used my free 3 attempts and now it offers me plans to pay for Firefly subscription though I have CC All Apps plan and 1000 of 1000 generative credits left.

What should I do to continue explore Firefly?

Thanks

droopydog500

Community Manager

Hello @bolizhevsky,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

M

Made By Saverio

Participant

I've been a loyal and paid customer of the Adobe Creative suite of apps for over 15 years. I find it a slap in the face TBH, and and with alternatives like Figma, Canva, Blender, Procreate, PowerDirector, Affinity Designer, and many other more affordable and/or free apps gaining popularity, - and far better AI tech/image creation in other apps, I'm thinking I may completely abandon Adobe.

J

JonCma

Participant

Use Firefly, genere 3 videos pequeños y me consumio todos mis creditos. Ya no me permite generar nada 😞

droopydog500

Community Manager

Hello @JonCma,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

M

Matthew38524526rxcj

Participant

I have 1000 credits but am told to request more from admin before creating a video

droopydog500

Community Manager

Hello @Matthew38524526rxcj,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

jürgenh57238577

Participant

ich habe noch 377 credite, kann aber keine videos mehr generieren???

warum???

jedesmal steht dort, mein kontigent wäre erschöft

???

droopydog500

Community Manager

Hello @jürgenh57238577,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

C

cfares

Participant

i am not able to generate videos, please help

N

nicolas_3231

Participant

I have the same problem. Is it a licence question ou a location question ? I have heard that UE reglementation could block some AI tools.
Thanks for your answer

B

Bluestar2025

Participant

Hi,

why can't I generate a video from a picture? I have a creative cloud abo!

What's wrong? I've already paid 67,01 Euro!

droopydog500

Community Manager

Hello @Bluestar2025,

I have merged your message into this thread which addresses the issue you raise.

Please see my pinned message above which explains this.

Please let us know if you have further questions.

My best,
droopy

Adobe Community Expert (not an Adobe employee)

P

philipw25458851

Participant

according to my plan, I shpould have 1000 free generative credits per month in Adobe Firefly, but when I access firefly I have no free credits in the browser? I am on a Mac Pro 2013 and using OS 12.7.6

droopydog500

Community Manager

Hello @philipw25458851,

Thank you for your message. I am sorry you are having this problem.

Are you trying to generate Firefly video?

Thanks,
droopy

Adobe Community Expert (not an Adobe employee)

P

philipw25458851

Participant

yes I am

--
3D Design and animation, with photorealistic renderings
Website: www.3ddesignshop.com <>

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