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My3253497799g5
Participant
September 27, 2023
Answered

Report and technical essu

  • September 27, 2023
  • 2 replies
  • 327 views

Please cheke this problem and fixed it. 

    This topic has been closed for replies.
    Correct answer CMass

    @My3253497799g5  If you are unable to purchase the Firefly premium version, you may be trying to purchase a plan from a country that our commerce does not currently support. Based on those error messages it seems like this is the case. 

     

    2 replies

    CMass
    Community Manager
    CMassCommunity ManagerCorrect answer
    Community Manager
    September 27, 2023

    @My3253497799g5  If you are unable to purchase the Firefly premium version, you may be trying to purchase a plan from a country that our commerce does not currently support. Based on those error messages it seems like this is the case. 

     

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    September 27, 2023

    Firefly is not available in the following countries based on this FAQ:

    • "Adobe Firefly isn't available in Russia, Belarus, and China. In addition, Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics."

     

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