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Run out of credits

New Here ,
May 16, 2025 May 16, 2025

Hey i just got the message that i ran out of credits. I have created dour images and one video. 

Im sure that those actions did not cost me 500 credits. Can i get the access to keep creating pictures.

 

Best regards,

Kai

TOPICS
Communications , Design , Imaging
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Community Expert ,
May 17, 2025 May 17, 2025
LATEST

Hello @kai_7754,

 

The number of credits used in generation is documented in: Generative credits FAQ. You mentioned that you generated videos. The table for video generation credits is:

droopydog500_0-1747485530411.png

Note that the number of credits in this table is per second, so you have to multiply by 5 to get the number of credits per 5 second generation.

 

I see also from your image that you were generating Image 4 Ultra images. Those are 20 credits per one image generated:

droopydog500_1-1747485593990.png

 

 

How many videos did you generate at what resolution, and how many Image Model 4 Ultra images did you generate?

 

My best,

    droopy

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