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Participant
July 29, 2024
Respondido

School district blocking Firefly because traffic from blacklisted country?

  • July 29, 2024
  • 1 resposta
  • 839 Visualizações

From inside Photoshop I started getting the dreaded "The service is not responding, please check your internet and try again" message. Looked all over for a fix and finally called our Tech department and was told. "The traffic is coming from a country on the naughty list."

 

So I thought "I will just use Firefly instead". Nope, blocked as well.
So apparently https://firefly.adobe.com/ is blocked for all Nebraska school districts?
I was told it was a state law, not sure, but the real question I have is this:

Does internet traffic come from outside the United States when using Adobe Firefly?

Este tópico foi fechado para respostas.
Melhor resposta por Kevin Stohlmeyer

No. Not sure where your IT is getting those countries from. Here is the list of domains to whitelist.

There is no need for concerns with them if they follow this list.

https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

1 Resposta

Kevin Stohlmeyer
Community Expert
Community Expert
July 29, 2024

No but if your IT has blocked via the firewall there really isnt much you can do.

Normally (if allowed) IT will whitelist Adobe, Firefly, and Photoshop to allow access.

Participant
July 31, 2024

This is the response I received from my Tech department when I looked up some of these codes as url suffixes some didn't make sense like an, dn and ln, any help is greatly appreciated. 

 

"The country codes who's networks are on that list are AN, BR, CH, CN, DN, LN, RU, TR & UA.   If you try to access it and give me the time of when you did I can give you the exact ip that it is trying to access which we can then match up with one of those countries."

 

Is it possible that the AI functionality of Adobe coincides with accessing any of these countries?

Monika Gause
Community Expert
Community Expert
July 31, 2024

It's not even accessible in some of those countries. But that is a weird list, because some of the TLDs do not even exist. And CH is Switzerland - a naughty country?