Subscription stolen

[visual_perfection9421]

The money was withdrawn at the end of October for the monthly use of Adobe InDesign and Firefly, but there is nothing in my account: no subscriptions, no invoices, even though I pay monthly, and no 500 units of AI usage. How should I understand this: was my subscription stolen?

[Samarth Syal · Accepted solution]

Hi @visual_perfection9421, 

Apologies for the inconvenience. In order to assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/3XykqmM
Thanks .