• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
100

Trying to access Firefly?

LEGEND ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

TOPICS
Communications

Views

38.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Apr 05, 2023 Apr 05, 2023

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

Votes

Translate

Translate
Adobe Employee , May 16, 2023 May 16, 2023

*Update* We are still working through access issues. We have identified that some users who used social signup (Apple, Google, Facebook) to create or access their Adobe account are unable to access Firefly. To quickly remedy this issue, please create a new Adobe account using an email address/password (not one of the social signin options). Once you have created your new account, please fill out the form again and provide the email address associated with your new account. We will process these

...

Votes

Translate

Translate
replies 208 Replies 208
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Hi Adobe Team,

I'm your one of the good customer of adobe creative suite, last week I gave a request to access to firefly, but still now I didn't gotten any response from the adobe side. I'm very unhappy to getting irresponsible response from adobe side.

 

Thank you!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

We know you're excited to try out Firefly and we're excited to have you try it. We are experiencing a high volume of requests. Applicants will be admitted in the order that they applied.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 06, 2023 May 06, 2023

Copy link to clipboard

Copied

Hi Tracy, I am a graphic Designer and work since 25 years with adobe Products. I wait since 4 Weeks and heard nothing from Adobe to my application for the Adobe Firefly beta program. This is a little annoying. Love to hear from you. thanks, Patric

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

I still dont have access 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2023 Apr 17, 2023

Copy link to clipboard

Copied

I have been waiting for 3 weeks, and nobody cares at Adobe. I am their customer for 3 years maybe. It's a huge disappointment. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2023 Apr 18, 2023

Copy link to clipboard

Copied

I passed

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 10, 2023 May 10, 2023

Copy link to clipboard

Copied

Same it is almost a month now that I have not received access 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Can't wait! 😉

Rosa

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

I received notification that I was in. But there was no button or anything to access it. Where does one go to access the beta? I was only given a link to the support community, an FAQ, and the Discord.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Hello Jason,

 

This seems to be a bug. Please refer to this post for support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

same for me... 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

I'm very excited because I received the invite to start trying Firefly.  I have a link to the Discord server but when I click it, it tells me the invite is invalid.  Do you know what might be wrong and what I need to do to access Firefly?  Thank you so much.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

Can you share with us a screenshot so that we understand what is going on?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

every prompt I try I get this message;

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

I got access of firefly and others feature. When I am trying to use firefly then everything being blank. What should I do now? Please see screenshot.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Its about one week and 3 request acess, but no email confirmation to Firefly. Any help will be much appreciated. Oficial Adobe account logged.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

Am sorry for the wait. The team is doing their best to get in as many users as possible. I would also advise you to check your spam folders to see if there is anything that you missed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

I got my confirmation on April 12th and I am still waiting like many others

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

Can't wait! 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

Hi Adobe Team,

I received notification that I was in. But I didn't notice that I gave the wrong email. Is it possible to change it? Thanks.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 04, 2023 Apr 04, 2023

Copy link to clipboard

Copied

I am dealing with the same thing. I am super confused.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

same thing here. have emailed adobe a few times over last 3 weeks. no answer...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

Hello! I recently got an email saying I am able to use firefly beta, but once I go to firefly it says to request access. So I am a bit confused. thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

hello! it's not working yet, should I despair or give up?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines