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Trying to access Firefly?

Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

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correct answers 2 Pinned Replies

Adobe Employee , Apr 05, 2023 Apr 05, 2023

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

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Adobe Employee , May 16, 2023 May 16, 2023

*Update* We are still working through access issues. We have identified that some users who used social signup (Apple, Google, Facebook) to create or access their Adobe account are unable to access Firefly. To quickly remedy this issue, please create a new Adobe account using an email address/password (not one of the social signin options). Once you have created your new account, please fill out the form again and provide the email address associated with your new account. We will process these

...

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replies 208 Replies 208
New Here ,
Mar 27, 2023 Mar 27, 2023

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Hi Adobe Team,

I'm your one of the good customer of adobe creative suite, last week I gave a request to access to firefly, but still now I didn't gotten any response from the adobe side. I'm very unhappy to getting irresponsible response from adobe side.

 

Thank you!

 

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Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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We know you're excited to try out Firefly and we're excited to have you try it. We are experiencing a high volume of requests. Applicants will be admitted in the order that they applied.

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New Here ,
May 06, 2023 May 06, 2023

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Hi Tracy, I am a graphic Designer and work since 25 years with adobe Products. I wait since 4 Weeks and heard nothing from Adobe to my application for the Adobe Firefly beta program. This is a little annoying. Love to hear from you. thanks, Patric

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Community Beginner ,
Mar 30, 2023 Mar 30, 2023

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I still dont have access 😞

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New Here ,
Apr 17, 2023 Apr 17, 2023

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I have been waiting for 3 weeks, and nobody cares at Adobe. I am their customer for 3 years maybe. It's a huge disappointment. 

 

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New Here ,
Apr 18, 2023 Apr 18, 2023

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I passed

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New Here ,
May 10, 2023 May 10, 2023

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Same it is almost a month now that I have not received access 😞

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Engaged ,
Mar 27, 2023 Mar 27, 2023

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Can't wait! 😉

Rosa

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New Here ,
Mar 27, 2023 Mar 27, 2023

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I received notification that I was in. But there was no button or anything to access it. Where does one go to access the beta? I was only given a link to the support community, an FAQ, and the Discord.

 

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Hello Jason,

 

This seems to be a bug. Please refer to this post for support.

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New Here ,
May 12, 2023 May 12, 2023

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same for me... 

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New Here ,
Mar 27, 2023 Mar 27, 2023

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I'm very excited because I received the invite to start trying Firefly.  I have a link to the Discord server but when I click it, it tells me the invite is invalid.  Do you know what might be wrong and what I need to do to access Firefly?  Thank you so much.

 

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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Can you share with us a screenshot so that we understand what is going on?

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Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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every prompt I try I get this message;

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New Here ,
May 18, 2023 May 18, 2023

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I got access of firefly and others feature. When I am trying to use firefly then everything being blank. What should I do now? Please see screenshot.

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Its about one week and 3 request acess, but no email confirmation to Firefly. Any help will be much appreciated. Oficial Adobe account logged.

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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Am sorry for the wait. The team is doing their best to get in as many users as possible. I would also advise you to check your spam folders to see if there is anything that you missed.

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New Here ,
May 08, 2023 May 08, 2023

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I got my confirmation on April 12th and I am still waiting like many others

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New Here ,
Mar 28, 2023 Mar 28, 2023

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Can't wait! 

 

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New Here ,
Mar 28, 2023 Mar 28, 2023

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Hi Adobe Team,

I received notification that I was in. But I didn't notice that I gave the wrong email. Is it possible to change it? Thanks.

 

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New Here ,
Apr 04, 2023 Apr 04, 2023

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I am dealing with the same thing. I am super confused.

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Community Beginner ,
May 09, 2023 May 09, 2023

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same thing here. have emailed adobe a few times over last 3 weeks. no answer...

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Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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Hello! I recently got an email saying I am able to use firefly beta, but once I go to firefly it says to request access. So I am a bit confused. thanks!

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Community Beginner ,
Mar 28, 2023 Mar 28, 2023

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hello! it's not working yet, should I despair or give up?

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