• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
102

Trying to access Firefly?

Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

Copy link to clipboard

Copied

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

TOPICS
Communications

Views

39.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Apr 05, 2023 Apr 05, 2023

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

Votes

Translate

Translate
Adobe Employee , May 16, 2023 May 16, 2023

*Update* We are still working through access issues. We have identified that some users who used social signup (Apple, Google, Facebook) to create or access their Adobe account are unable to access Firefly. To quickly remedy this issue, please create a new Adobe account using an email address/password (not one of the social signin options). Once you have created your new account, please fill out the form again and provide the email address associated with your new account. We will process these

...

Votes

Translate

Translate
replies 208 Replies 208
Explorer ,
Apr 09, 2023 Apr 09, 2023

Copy link to clipboard

Copied

Over the past few weeks I have filled out the form numerous times. Sometimes I receive a 'thank you for your interest', most of the time not. But an invitation to join the Beta has not been forthcoming (also not in my spam). Is Adobe perhaps prioritizing US users? I live in europe, and the people around me who have asked to join the Beta have the same experience.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2023 Apr 09, 2023

Copy link to clipboard

Copied

It's shocking. I haven't heard back either, weeks later. It would have been
so much easier to establish the number of Beta users allowed and conditions
for acceptance and give people more clarity in terms of process,
timelines...The excitement is turning into frustration and disappointment.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 14, 2023 Apr 14, 2023

Copy link to clipboard

Copied

Moro no Brasil, e aqui estamos passando pela mesma situação, são raros aqueles que conseguem, devem estar privilegiando algum publico especifico do qual não sabemos, já tem 20 dias que estou aguardando acesso e até agora não tenho.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2023 Apr 08, 2023

Copy link to clipboard

Copied

how can i get access

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2023 Apr 09, 2023

Copy link to clipboard

Copied

Thank You, still waiting on pins and needles for my invite!!!  neonreflectionheart.jpg

Shelly Fegter

allthingsnotlost@gmail.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 09, 2023 Apr 09, 2023

Copy link to clipboard

Copied

I hope this is a joke. they should give priority to the people who pay a subscription every month and not to the thousands of bored brats.

 

quote

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 


By @Preran



Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2023 Apr 10, 2023

Copy link to clipboard

Copied

Hi there,

I applied on the same day that Firefly was announced, but still haven't received an invite. I used the same email as my Creative Cloud subscription.

Is this normal? Should I apply again?

 

p.s.: nothing in my spam folder either 😉

 

Thanks,

Rui

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2023 Apr 11, 2023

Copy link to clipboard

Copied

Как долго ждать доступ на сайт? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2023 Apr 11, 2023

Copy link to clipboard

Copied

I sent my beta application almost two weeks ago. I've been an Adobe subscriber for almost 10 years . Why the long delay? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

"I applied for Firefly a long time ago, on March 23rd, but I received this message on April 11th and I don't understand its meaning. Was I accepted? Because when I tried to log in, I couldn't use Firefly."

 

Capture.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Hello 😊

about how long is taking to get acces to firefly I am a Adobe member, I know it been creazy, should I fill the request again?

thank you 😁

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Please don't. The number of requests that you make have no bearing on your approval times. Hang in there!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Ok no problem will keep waiting just anxious 😵💫🤗 to star use it 👍

Good work, thanks for responding have a nice day 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

its been aweek without getting access 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

when its goona work?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2023 Apr 13, 2023

Copy link to clipboard

Copied

I have recieved a "You're In!" email, and clicked the link sending me to adobe firefly, but it didnt think i was logged in. So, naturally, I pressed the "Log In" button. It then shows the screen where you enter your email address for only a split second before switching to a screen telling me my access has been denied. Why has this happened?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2023 Apr 13, 2023

Copy link to clipboard

Copied

hello i am a dobe user, did you get a chance to log in into firefly?
i am still waiting for a response from adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2023 Apr 13, 2023

Copy link to clipboard

Copied

not yet since 2 weeks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2023 Apr 13, 2023

Copy link to clipboard

Copied

1681453024500.gifHello, recently I found that every time I try to refresh the Firefly webpage, during the refreshing process, the "Request access" button always turns into a usable beaker icon. However, after the refresh is complete, it turns back into "Request access" again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 14, 2023 Apr 14, 2023

Copy link to clipboard

Copied

Baby baby babyyyy give my access... oooo baby baby baby....

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 14, 2023 Apr 14, 2023

Copy link to clipboard

Copied

Baby, baby, baby, ooh, like Baby, baby, baby, no, how Baby, baby, baby, ooh I thought you would give me access

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2023 Apr 15, 2023

Copy link to clipboard

Copied

Hi! I've been an Adobe customer for a while. I requested access to firefly and I've seen people get access that applied way before me. Any insights? I have very excited clients waiting...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2023 Apr 17, 2023

Copy link to clipboard

Copied

Hi! I have been waiting from day one and still nothing. Some friends of mine get accepted over night. After some Googling I found out that one should see Firefly on this programs list after one has filled the access request form. I can see at the bottom of the list other programs which I have requested early access to (for instance Bridge Prerelease) with the status "Awaiting approval", but nt Firefly despite I have requested access mulitple times over the weeks.

This whole issue applies for both this Adobe ID which I use privately only for selling my photos at stock.adobe.com and for the adone ID I use at work which I use many of Adobes apps like Dreamweaver, Photoshop, Premiere, illustrator, and so on.

Is this a bug? Can I solve this some how? I understand you have a lot of requests, but like I said, I have been waiting from day one and some friends of mine get accepted from day one. I really would like to be a part of this. Am I doing something wrong?

Thanks in advance!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2023 Apr 17, 2023

Copy link to clipboard

Copied

This is absolutely amazing! I can't wait to experiement with it! We'd love to create designs and print onto our canvas!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 17, 2023 Apr 17, 2023

Copy link to clipboard

Copied

Certamente estou perdendo a paciência na espera, pela primeira vez a Adobe esta me deixando chateado.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines