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Hi everyone,
Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!
If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.
If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.
Thanks,
Preran
*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!
*Update* We are still working through access issues. We have identified that some users who used social signup (Apple, Google, Facebook) to create or access their Adobe account are unable to access Firefly. To quickly remedy this issue, please create a new Adobe account using an email address/password (not one of the social signin options). Once you have created your new account, please fill out the form again and provide the email address associated with your new account. We will process these
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Hi Adobe Team,
I'm your one of the good customer of adobe creative suite, last week I gave a request to access to firefly, but still now I didn't gotten any response from the adobe side. I'm very unhappy to getting irresponsible response from adobe side.
Thank you!
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We know you're excited to try out Firefly and we're excited to have you try it. We are experiencing a high volume of requests. Applicants will be admitted in the order that they applied.
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Hi Tracy, I am a graphic Designer and work since 25 years with adobe Products. I wait since 4 Weeks and heard nothing from Adobe to my application for the Adobe Firefly beta program. This is a little annoying. Love to hear from you. thanks, Patric
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I still dont have access 😞
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I have been waiting for 3 weeks, and nobody cares at Adobe. I am their customer for 3 years maybe. It's a huge disappointment.
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I passed
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Same it is almost a month now that I have not received access 😞
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Can't wait! 😉
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I received notification that I was in. But there was no button or anything to access it. Where does one go to access the beta? I was only given a link to the support community, an FAQ, and the Discord.
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same for me...
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I'm very excited because I received the invite to start trying Firefly. I have a link to the Discord server but when I click it, it tells me the invite is invalid. Do you know what might be wrong and what I need to do to access Firefly? Thank you so much.
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Can you share with us a screenshot so that we understand what is going on?
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Its about one week and 3 request acess, but no email confirmation to Firefly. Any help will be much appreciated. Oficial Adobe account logged.
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Am sorry for the wait. The team is doing their best to get in as many users as possible. I would also advise you to check your spam folders to see if there is anything that you missed.
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I got my confirmation on April 12th and I am still waiting like many others
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Can't wait!
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Hi Adobe Team,
I received notification that I was in. But I didn't notice that I gave the wrong email. Is it possible to change it? Thanks.
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I am dealing with the same thing. I am super confused.
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same thing here. have emailed adobe a few times over last 3 weeks. no answer...
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Hello! I recently got an email saying I am able to use firefly beta, but once I go to firefly it says to request access. So I am a bit confused. thanks!
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hello! it's not working yet, should I despair or give up?
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