Skip to main content
P
pdtnc
Participating Frequently
October 17, 2023
Question

Where do I see my generative credits

  • October 17, 2023
  • 3 replies
  • 18060 views

So I bought a month, I expect / need to be able to tell what I'm being charged for and how many credits are remaining. Where is it, I must be missing it???

 

Thanks

    3 replies

    M
    melindag20761210
    Participant
    December 18, 2023

    I just saw this when looking at my acocunt: 

    Note: For a limited time, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. To learn when credit limits will apply, check back here after January 1, 2024.

      L
      Adobe Employee
      LiliyaSFO
      Adobe Employee
      November 1, 2023

      Hi pdtnc, you can view how many credits you have and how many you have used in current billing month by going to https://account.adobe.com  and clicking on the avatar in the top right corner. Hope this helps.

        S
        Stan Filip
        Participant
        November 1, 2023

        Now it works. Until today (Nov 2 where im from) it wasnt showing but now it is. Thanks!

          CMass
          Community Manager
          CMassCommunity Manager
          Community Manager
          October 19, 2023

          @pdtnc It looks like you have a subscription. So you won't see any changes in credits right now. This will change on Nov 1. Here is some more information about Generative Credits: Frequently asked questions about generative credits

            P
            pdtncAuthor
            Participating Frequently
            October 19, 2023

            Hiya, Thanks for the FAQ but that doesn't answer my question, I'd like to know how many credits I've used and how many I've got left. Very simple stuff but I can't find where this is.

            Thanks

              P
              pdtncAuthor
              Participating Frequently
              October 25, 2023

              Just had an adobe email that says "Did it solve your problem?" Did it chuff!

               

              Firefly NEEDS some way to tell users how many credits they have used and how many are remaining. This is very simplistic stuff. You wouldn't go to a shop and fill your basket with items if you didn't know how much money you had in your pocket.

                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices