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pdtnc
Participating Frequently
October 17, 2023
Question

Where do I see my generative credits

  • October 17, 2023
  • 3 replies
  • 18063 views

So I bought a month, I expect / need to be able to tell what I'm being charged for and how many credits are remaining. Where is it, I must be missing it???

 

Thanks

    3 replies

    M
    melindag20761210
    Participant
    December 18, 2023

    I just saw this when looking at my acocunt: 

    Note: For a limited time, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. To learn when credit limits will apply, check back here after January 1, 2024.

      L
      Adobe Employee
      LiliyaSFO
      Adobe Employee
      November 1, 2023

      Hi pdtnc, you can view how many credits you have and how many you have used in current billing month by going to https://account.adobe.com  and clicking on the avatar in the top right corner. Hope this helps.

        S
        Stan Filip
        Participant
        November 1, 2023

        Now it works. Until today (Nov 2 where im from) it wasnt showing but now it is. Thanks!

          CMass
          Community Manager
          CMassCommunity Manager
          Community Manager
          October 19, 2023

          @pdtnc It looks like you have a subscription. So you won't see any changes in credits right now. This will change on Nov 1. Here is some more information about Generative Credits: Frequently asked questions about generative credits

            P
            pdtncAuthor
            Participating Frequently
            October 19, 2023

            Hiya, Thanks for the FAQ but that doesn't answer my question, I'd like to know how many credits I've used and how many I've got left. Very simple stuff but I can't find where this is.

            Thanks

              S
              Stan Filip
              Participant
              October 31, 2023

              @pdtnc No worries, that is an overwhelming document. If you have a subscription, you wont see how many credits you're using, yet. This will change on Nov 1. 

              "Note:  Until November 1, 2023, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. Starting November 1, 2023, credit limits will apply."


              Has the change taken effect? I still can't see how many credits i have left. All i see is "Your plan includes generative credits." but i dont know how many. Thanks for the respons in advance!

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