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So I bought a month, I expect / need to be able to tell what I'm being charged for and how many credits are remaining. Where is it, I must be missing it???
Thanks
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@pdtnc It looks like you have a subscription. So you won't see any changes in credits right now. This will change on Nov 1. Here is some more information about Generative Credits: Frequently asked questions about generative credits
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Hiya, Thanks for the FAQ but that doesn't answer my question, I'd like to know how many credits I've used and how many I've got left. Very simple stuff but I can't find where this is.
Thanks
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Just had an adobe email that says "Did it solve your problem?" Did it chuff!
Firefly NEEDS some way to tell users how many credits they have used and how many are remaining. This is very simplistic stuff. You wouldn't go to a shop and fill your basket with items if you didn't know how much money you had in your pocket.
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@pdtnc No worries, that is an overwhelming document. If you have a subscription, you wont see how many credits you're using, yet. This will change on Nov 1.
"Note: Until November 1, 2023, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. Starting November 1, 2023, credit limits will apply."
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Has the change taken effect? I still can't see how many credits i have left. All i see is "Your plan includes generative credits." but i dont know how many. Thanks for the respons in advance!
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Hi pdtnc, you can view how many credits you have and how many you have used in current billing month by going to https://account.adobe.com and clicking on the avatar in the top right corner. Hope this helps.
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Now it works. Until today (Nov 2 where im from) it wasnt showing but now it is. Thanks!
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Nothing showing here yet.
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@pdtnc Please try using this link again https://account.adobe.com. You should see something like the attached photo below.
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Yep, now its working.
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Yay! Thank you for confirming. 😄
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I just saw this when looking at my acocunt:
Note: For a limited time, Creative Cloud, Adobe Firefly, Adobe Express, and Adobe Stock paid subscribers won't be subject to generative credit limits. To learn when credit limits will apply, check back here after January 1, 2024.
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