• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

'You're In' email received .. but .. where do I access Firefly?

Explorer ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

I received the 'You're In' email a few days ago - thank you.

But where do I access Firefly?

  • In the email, the link (apart from Discord and this community) just took me back to the original request form.
  • I Assumed Firefly would be listed in the Creative Desktop App - but not there.
    Not under Apps nor Beta Apps.


What am I missing?

Views

654

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

So from my "You're In" e-mail, I clicked on the first link at the bottom of e-mail which is https://firefly.adobe.com and then once on that page I was asked if I had an Adobe account number (which you need in order to access  Firefly). I didn't have an Adobe account, so I had to quickly make one on their website and then once you have the Adobe account number, you sign up to a Firefly account.

 

Hope this helps

Sandbwoy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Following on from my last message, I've just come across this recent update in the Firefly access rollout thread. It may or may not be relevant to your case, but it's always useful to know what could be causing the issue for you:

 

"*Update* We are still working through access issues. We have identified that some users who used social signup (Apple, Google, Facebook) to create or access their Adobe account are unable to access Firefly. To quickly remedy this issue, please create a new Adobe account using an email address/password (not one of the social signin options). Once you have created your new account, please fill out the form again and provide the email address associated with your new account. We will process these"

 

Let me know if you're still having problems and I'll see if there's anything else I can find. Good luck!

Sandbwoy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

To clarify. 

  • I have an Adobe ID as I've been a CC subscriber since day 1.
  • I used this Adobe ID, which is a business domain email - NOT a social email address - to sign up for the Firefly beta.

So, this is not an email issue.

 

Question

  • where is the Firefly Beta accessed from? 
  • Is it accessed via the Adobe CC Desktop App? 
    • If so, is there perhaps a delay from receiving the 'You're In' email to when it is added to the Adobe CC Desktop App?
    • If Firefly is not accessed via the CC App, then I'm wasting my time looking for in there.  I would appreciate clarification on this please.
  • If Firefly is not accessed vis the CC Desktop App then where is it accessed from?

 

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 19, 2023 May 19, 2023

Copy link to clipboard

Copied

As I stated in my earlier response, you need to go to the website https://firefly.adobe.com . This is the link for Firefly, and was the first link mentioned at the bottom of the e-mail. As Firefly is still in beta, it doesn't appear to have been added to Creative Cloud yet.

 

Once you're on the site, there are 3 buttons in the top right corner. The "Sign in" button is the middle one. You should just be able to log in from there.

Sandbwoy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

@Sandbwoy   thanks for your reponses - much appreciated! - and clarifing where Firefly is accessed.

 

However, there are only two buttons on https://firefly.adobe.com 

  • join the Discord - which I already have
  • Request access - which I've done and received the 'You're In' email
  • My Adobe pic is next to the 2 buttons so I am logged in plus I've tried on different browsers etc making sure I'm logged in to Adobe.

 

Screengrab taken this morning

 

adobe-firefly.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

Hi @Sharon Halpin, you need to scroll down the Firefly Beta homepage a bit more. Look for the blue “Generate” buttons. For example, to try the “Text to image,” module, click Generate. On the next screen, add your prompt in the bottom text window. Let us know if that works!

2023-05-20 09_40_43-Window.jpg2023-05-20 09_41_45-.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

Very Very Thanks to you and Thank you so much for giving this information
to me 😊👍🏻

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

You are welcome! So glad I could help. Enjoy Firefly Beta!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

@J E L   Thank you for your feedback but, when I click on any of the 'generate' buttons, the next page has a video with another request access button - I'm in a perpetual loop getting nowhere fast.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2023 May 20, 2023

Copy link to clipboard

Copied

@J E L   screengrab of page ...  I'd already requested access for a SECOND time, just to play along.

 

(Totally fed up with this)

 

adobe-firefly-1.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 22, 2023 May 22, 2023

Copy link to clipboard

Copied

LATEST

@Sharon Halpin, are you still having trouble accessing Firefly Beta today? Are you using the same Adobe ID and email address that you signed up with initially? Did you try accessing the site with a different browser? Let us know how it's going.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines