Zusätzliche Credits wo?

[Markus37640120ywc5]

Hallo! Die in meinem Abo enthaltenen Credits (Firefly) sind aufgebraucht. Ich möchte 100 weitere für 1 Monat dazu buchen. Ich kann die Funktion aber nicht mehr finden. Was kann ich tun, um weitere Credits zu erhalten?

Vielen Dank MM

[Kevin Stohlmeyer]

@Markus37640120ywc5 credits reset at the monthly anniversary of your subscription. You cannot purchase additional credits without upgrading your plan to a Creative Cloud subscription, etc. There are no credit-only packs at this time.

[Markus37640120ywc5]

Vor kurzem konnte man doch add-on-cards kaufen 100 Credits für 5,00 Git es diese Funktion nicht mehr?

[Kevin Stohlmeyer]

@Markus37640120ywc5 that was the Adobe Firefly plan. It's not "stackable" - its an annual subscription where you get 100 credits monthly.

You should still be able to generate if you've used all 100 credits this month - it will just run slower.

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#used-all-my-...

[Markus37640120ywc5]

I own 300 credits per month and have not one left for this month. If I click "generate" it says "no credits left"

[Markus37640120ywc5]

And how can I get more credits today?

[Kevin Stohlmeyer]

@Markus37640120ywc5 how do you have 300 credits/month? That is not available via any standard purchased plan.

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html

What happens if I use all my generative credits?  

Generative credit counts reset each month based on the billing date of your plans. 

After the credit limits apply, if users reach their plan-specific generative credit limit during the month before they reset: 

• Creative Cloud and Adobe Stock paid users can keep taking generative AI actions but using generative AI features to create vector graphics or standard-resolution images* may be slower. 
• Adobe Express and Adobe Firefly paid users can take two generative AI actions to create vector graphics or standard resolution* images per day. 

[Kevin Stohlmeyer]

You can try purchasing another add-on plan to see if it allows you to stack them. I haven't heard this working previously but worth a try. https://www.adobe.com/creativecloud/plans.html

[Markus37640120ywc5]

Yes, 300 credits per month.

  100 via the Abonnement for 1 year

Plus 2x 100 via the Add-on for 1 month.

but it Sems the Ad-on-function is off.

[Markus37640120ywc5]

Missing this function.