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colin-p11487740
colin-p11487740
Inspiring
April 15, 2022
Question

Adobe web font not working in Safari (desktop or iPhone)

  • April 15, 2022
  • 8 replies
  • 6699 views

I am using some Adobe fonts in a site. They show up perfectly fine in Chrome and Firefox. They do not show in any version of Safari. I'm using  @1552174 in the CSS for the fonts.

 

This is the CSS I'm using on an h2:

.date h2 {
font-family: 'korolev', sans-serif;
font-weight: 500;
letter-spacing: 0.1em;
font-size: 650%;
margin: 0;
line-height: 0.8em;
font-style: normal;
}

 

Is there a trick to getting Adobe web fonts to work in Safari?

8 replies

R
radup19854396
Participant
January 16, 2024

I have the same issue with the font Larken which works on all browers but not on safari (mobile / desktop).  Any thoughts how to fix this?

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 5, 2024

Hi 

@radup19854396

,

 

We're sorry to hear about this issue. Could you share the URL of your project where the font is not working so that we can check?

 

We're here to help, just need some info.

 

Regards,

Tarun

 

G
Guillaume334503482e5i
Participant
November 7, 2023

I have the same issue with the font Calson Pro which works on all browers but not on safari (mobile / desktop). 

 

 

Any guesses?
Thanks!

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 7, 2023

Hi there,

 

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Could you share the URL of your project where the font is not working so that we could check?

 

We're here to help.

 

Regards,

Tarun

G
Guillaume334503482e5i
Participant
November 8, 2023

Hi,

 

it doesn't work on every version of safari I tested upon.
The website URL is https://www.la-luck.com.
Fonts seems to load but they don't apply. I cannot figure why exactly. It works on Chrome / Edge / Firefox.


Thanks for your help.
Guillaume

tomliv2018
tomliv2018
Participant
October 10, 2023

I am also having this issue. Seems to be a widespread problem. I went through the suggested help links to no avail. This needs to be fixed. Fonts work in all other browsers.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 10, 2023

Hi @tomliv2018,

 

We're sorry to hear about this. Could you please share the screenshot of the issue and the macOS version/ Safari version you're on? 

 

Regards,

Tarun

tomliv2018
tomliv2018
Participant
October 10, 2023

WhatFont extension info in screenshots.

 

https://share.cleanshot.com/rhfZXP2Z

 

https://share.cleanshot.com/8fsFK7t4

 

https://share.cleanshot.com/Nfdbn9zV

 

MacOS Sonoma 14.0 / Safari 17.0

 

All other browsers are up to date as well.

 

S
sabrina31682117m99b
Participant
August 15, 2023

I'm really feeling frustrated that the Adobe Fonts page refuses to load across all browsers I have installed on my machine... Safari, Microsoft Edge, and Google Chrome. I tried the CC uninstaller. I've workled on this for 2 days now and its eating into my productivity time. Adobe needs a better solution to this issue and not to just defer us to reference materials. 

    D
    Dawit T
    Participant
    June 23, 2023

    I've been having this same problem with a different font not working on Safari. The font works great on Chrome, though. Any luck finding a solution you're open to sharing??

    J
    james hm79510800
    Participant
    August 13, 2023

    Same issue with my font here. can't see much helpful solutions around other than checking the safari version

    S
    Shawn29900214h2mc
    Participant
    May 15, 2023

    We're experiencing the same issue. Fonts load fine in Chrome but not in Safari for Mac or iOS. Copied code directly from Adobe project. 

    S
    Shawn29900214h2mc
    Participant
    May 15, 2023

    .... and we tried all the steps shown above and verified the propert font weights and styles are referenced, even copied directly from the Adobe project. 

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      May 16, 2023

      Hi @Shawn29900214h2mc,

       

      Thanks for trying the steps. Could you please share the URL where the fonts are not working so we can check directly?

       

      Regards,

      Tarun

      M
      mmrdesigner
      Participating Frequently
      April 4, 2023

      same issue here! i can't believe it doesn't work well in Safari. it is painfully slow! Adobe should know that is the default browser most Mac/Adobe Creative Suite users are using!

        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        April 11, 2023

        Hi @mmrdesigner,

         

        We're sorry to hear about your difficulties. Have you tried the steps mentioned in the link shared above? We're here to help, just need some info.

         

        Regards,

        Tarun

        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        May 12, 2022

        Hi Colin,

         

        We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Would you mind checking the link below & try the steps for safari: https://helpx.adobe.com/in/fonts/kb/troubleshoot-adding-fonts-website.html#fonts-not-working-in-any-browser

         

        You may also check this community link & check if that helps: https://community.adobe.com/t5/adobe-fonts-discussions/branched-adobe-fonts-not-appearing-on-website/m-p/10986646

         

         

        Let us know how it goes.

         

        Regards,

        Tarun

        beckiehawk
        beckiehawk
        Participant
        May 15, 2023

        I'm having the same issue but since I'm coding a website, I can't ensure every user who is using Safari will have the latest version of the browser.

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