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Chalet font versions available when using Mac but not PC?

New Here ,
Jan 16, 2020 Jan 16, 2020

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I'm in the process of switching from a MacBook Pro to a PC laptop and most of the Adobe Fonts I'm using via Creative Cloud are working fine in my projects, with the exception of Chalet. I can see and use Chalet London Ninteen Sixty when I access CC from my PC, but I need to also use Chalet New York Nineteen Sixty and Chalet Paris Nineteen Sixty. Those two versions are available in CC when I use my MacBook Pro..... how can I get them when I use the PC? Thank you! - Jackie

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Missing font, Sync issue

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correct answers 1 Correct answer

Adobe Employee , Jan 16, 2020 Jan 16, 2020
Hi Jackie, Thank you for reaching out and using Adobe Fonts. I have checked at my end on both Mac and PC, I can see only two versions available for Chalet family i.e: ChaletOblique London and Chalet LondonNineteenSixty at https://fonts.adobe.com/fonts/chalet. Would you mind sharing the screenshot where you can see other two families available as well on Mac? We'll try our best to help. Thanks, Harshika

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Adobe Employee ,
Jan 16, 2020 Jan 16, 2020

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Hi Jackie,

 

Thank you for reaching out and using Adobe Fonts. I have checked at my end on both Mac and PC, I can see only two versions available for Chalet family i.e: ChaletOblique London and Chalet LondonNineteenSixty at https://fonts.adobe.com/fonts/chalet.

 

Would you mind sharing the screenshot where you can see other two families available as well on Mac? We'll try our best to help.

 

Thanks,

Harshika

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New Here ,
Jan 16, 2020 Jan 16, 2020

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Thank you Harshika. After double-checking my process and resources, it looks like I made a mistake.  I've been using Adobe Fonts so much lately that I just assumed that's where the other versions of Chalet came from. But it looks like I actually have Chalet in three versions installed on the MacBook. Totally my fault for not checking that before posting! I appreciate your help.

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Adobe Employee ,
Jan 24, 2020 Jan 24, 2020

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Awesome. I am glad to hear you are able to resolve the issue. Thank you so much for confirming and writting back to us. Please feel free to reach out to us in the future for any query related to Adobe Fonts.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Mar 09, 2020 Mar 09, 2020

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I, the font isn't available. Why?

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