How to Re-sync Adobe Fonts back with the Creative Cloud App on iPhone

Forum|Forum|1 year ago
May 25, 2024
1 reply
3109 views

Just opened my iPhone Creative Cloud App and all the fonts I had sync'd with my main editing windows machine account have gone.

I can't find a simple set of instructions on how to re-sync them on the iPhone.

Why have these timed out if I use my desktop every day virtually ?.

Please indicate where step by step guide to re-sync fonts can be done. I want to do this before I back up my iPhone config iCloud and Hard Disk

Thanks for any help

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B

Bobby Henderson

Community Expert

A lot of the time an Adobe Fonts sync issue can be solved by signing out of Creative Cloud on the affected computer and then signing back into the account.

JonesVid

Author

Community Expert

Thanks. I have tried signing out and back in but the Creative Cloud App reports "there are 93 fonts available to download on this device"

Just to put you in the picture I have just upgraded my iPhone and restored everything from iCloud.

Everything else seems OK but noticed this 'installed fonts' message which was not there on the old phone.

I signed out of Creative Cloud on the old iPhone

All other Lr photos and Cloud Docs are there OK on the new device so assumed all syncing was OK, which it is apart from Fonts.

Just signed out of my new iPhone again after installing a specific Font - and signed back in

Now that is not there 'as installed' and requires downloading again?.

Maybe I am not understanding the mechanism of how fonts are handled in Creative Cloud on a mobile device correctly.

Can anyone explain please...and if there are any known issues ?.

B

Bobby Henderson

Community Expert

The font files from Adobe Fonts are sort of cloud-based. The font files won't be visible to a file management app, such as Windows File Explorer or Finder in Mac OSX. The font files can't be copied, backed-up or uploaded to another web-based application.

Adobe CC users browse type families at the Adobe Fonts web site and "add" them there. Synced Adobe Fonts can be "installed" for all apps by opening the Creative Cloud app, going into the Fonts section and installing fonts there. That's where you get the message "there are 93 fonts available to download on this device."

If your Internet connection gets flaky sometimes it can cause synced Adobe Fonts to temporarily disappear from the fonts menu in any graphics application. Sometimes it might be necessary to re-launch the application to get the fonts restored in the menu. If that doesn't work then signing out of the Adobe CC account and back in again does the trick. The most stubborn problems can be fixed by clearing the Font Cache (after closing all Adobe apps).

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