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"An error occurred while trying to add all fonts. Some fonts may not be added."

New Here ,
Sep 07, 2023 Sep 07, 2023

I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 
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correct answers 2 Correct answers

Advocate , Sep 09, 2023 Sep 09, 2023

Working for me!

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Community Beginner , Sep 09, 2023 Sep 09, 2023

The issue has been resolved I added a font with no issues.

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replies 251 Replies 251
Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Same here, Adobe Fonts appears to be down

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Thank you, Gareth!  I checked their reporting and it showed as up, but I'm "glad" to know it's not just me 😞 Not glad it's hurting others though... except in the misery loves company loves that more attention might get this fixed sooner.
Thank you for the quick reply. I hope it's resolved soon.

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New Here ,
Sep 07, 2023 Sep 07, 2023

I'm sorry, this is happening to me too, is this recently just happen cause it never happen before ....I'm so fraustrated...

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Happening to me as well

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New Here ,
Sep 08, 2023 Sep 08, 2023

I have the same problem! I've been trying to install new fonts but keep getting the same error over and over again. I spent hours trying to resolve this, but no luck! I don't know what to do!

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Dito… :^(

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New Here ,
Sep 08, 2023 Sep 08, 2023

The same here - went trough all trobleshouting - no positve results 😞

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Explorer ,
Sep 08, 2023 Sep 08, 2023

You're not alone. There is no more information offered or error code. Just, 'sucks to be you...'

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Same here! I have two accounts and both give this error. A couple of days ago I've added fonts just fine... Not sure where I can report this to Adobe except mention it here.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I'm on chat with Adobe right now I'll let you know if I get anywhere

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I'm having the same issue, started yesterday evening (sept 7) does anyone know if adobe is working on this as it appears to be a global issue?

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I dug around a little its a global issue and appears to have been reported last night: 

Issue #202309070050
Products: Adobe Fonts
Here is the page I found it, you can subscribe to updates on the issue: https://status.adobe.com/
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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Here is what  just got from a live agent chat (friday sept 8 9:45am eastern time): Thank you I would like to inform you that our team is working on it. We have no ETA as of now but usually issue like this gets fixed within 24 hours.

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

I cannot activate Adobe fonts.

If I try to do it from within Illustrator, it is stuck on "Activating.."

If I try to do from https://fonts.adobe.com/ it says "An error occurred while trying to add fonts."

 

I have tried every troubleshooting option on https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html

 

My cloud membership is active. I don't know what else to try. Support is not responding to me. Has anyone else dealt with this or managed to fix it? Thank you.

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Happening to me at the moment as well. 

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Adobe Fonts appears to be down. I've checked it on two devices and encountered the same issue on both.

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Explorer ,
Sep 08, 2023 Sep 08, 2023

I'm having this same issue currently.

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Explorer ,
Sep 08, 2023 Sep 08, 2023
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Explorer ,
Sep 08, 2023 Sep 08, 2023

I actually just checked in photoshop and the fonts were added even though the web site gave the error that they couldn't be.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Confirming this is a universal issue with Adobe right now and they are aware according to https://status.adobe.com/

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New Here ,
Sep 08, 2023 Sep 08, 2023

Hallo. Ich kann leider keine einzige Schrift mehr hinzufügen. Ich habe keine Ahnung warum, bin aber auch kein technischer Held. Danke.

Bildschirmfoto 2023-09-08 um 15.01.16.png

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New Here ,
Sep 08, 2023 Sep 08, 2023

Voici mon message à chaque fois que je veux activer une police : "Erreur lors de l'ajout de polices".

Quelle est la solution ?

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New Here ,
Sep 08, 2023 Sep 08, 2023

Hello dear development team. I can't add a font. Gives an error message. Do I have to wait 7 days for the trial to end? Only after the invoice will I be able to add a font or look for other troubleshooting solutions?

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New Here ,
Sep 08, 2023 Sep 08, 2023

We are bleeding here...

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New Here ,
Sep 07, 2023 Sep 07, 2023

Bonjour,

je n'arrive pas installer mes polices venant d'adobe fonts.

Il y a un message d'erreur me disant que l'ajout de ma police a échoué.

J'ai déjà redemarré mon mac et je me suis déjà deconnecter/reconnecter à mon compte créative cloud mais rien n'y fait je ne peuc pas ajouter de polices venant d'adobe fonts.

Quelqu'un aurait une solution à me proposer ?

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