Hardware Encoding suddenly doesn't work

[Giovanni2656301126u8]

Hey everybody,

I've been exporting video's in H.264 with NVENC Hardware Encoding for a couple years now, and it always has been working fine. But since today it suddenly doesn't work anymore. I've tried anything, I've updated my Nvidia-drivers to both the Game Ready and Studio Drivers, I've installed an earlier version of Premiere Pro and Media Encoder etc. etc. but nothing works.

My hardware is:

AMD Ryzen 9 5900X

Nvidia GeForce RTX 2080 Super

32GB DDR4 RAM

Samsung 990 Pro SSD

And my encoder settings are:

H.264

3840x2160p 25fps

Progressive

VBR 1-Pass (35 Mbps target with 45Mbps max)

Look, It's never been asn issue, and now when I wanna export a video with the exact same settings it suddenly doesn't work anymore, and I've also tried on other videos which I previously rendered. Now they suddenly don't.

Even more curiously. For some reason, when I wanna export an After Effects-project with those settings in After Effects it does work, but than when I wanna use Media Encoder it suddenly doesn't. So the problem is limited to Premiere Pro & Media Encoder. And yes, I've tried avery solution I've seen on the forum, and nothing works, so hopefully you guys have some new ideas.. A video which used to take 50 minutes to render, would now take over 15 hours..

[EckiAME]

Which versions of After Effects and Adobe Media Ecnoder do you use? Did you also try in Beta? Can you post the encoding land console logs?

[Giovanni2656301126u8]

The latest ones.. Haven't tried Beta yet, might give that a shot.. But I've had it happen before where magically something that didn't work, suddenly works again, however I don't have that luck this time..  Where do I find them?

[Giovanni2656301126u8]

Just tried the BETAs.. Unortunately that doesn't work either

[Giovanni2656301126u8]

Just for the sake of it, I also tried on my MacBook, but there Hardware Encoding still works.. So I don't know what's wrong on PC

[Content 01386835536s50]

Con la última actualización he tenido el mismo problema, he perdido jornadas enteras intentandio exportar un proyecto desde Premiere, tengo los controladores de la tarjeta gráfica actualizada Nvidia RTX 2070, también el software Adobe en la última versión. Después de iniciar exportación, se para y aparece "error", cambio de H264 a H265, cambio la resolución y nada. Y no siempre para en el mismo tiempo, por lo que no puede ser un recurso o efecto dentro del proyecto.

Finalmente anoche pude, como el video es de más de 18 mins, exporté por fragmentos de 4 - 5 mins, pero desde Premiere.

Agradezco una respuesta por parte de Adobe, estoy cansado, muy cansado, demasiado cansado, de tener que lidiar con sus productos después de una nueva actualización, y eso me cuesta mucho tiempo, y por eso uds no van a dar descuento por ello.

[eckiAMETeam]

Thanks for the additional test.

[eckiAMETeam]

Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 what we need in order to look into your issue.