including subtitle in DCP Wraptor

[sharp_perfection5031]

As recommended by Stan, I also report the problem here as it is in Premiere

I need to add subtitle in DCP Wraptor and it seems that Premiere does'nt seem capable of doing that. When I try, it create a .srt file outside of the wraptor instead of including an XML encoded file corresponding the the .srt file. And the QuVIS web site is broken.

I am using Premier 25.3.0 build 84 on Windowss 10

Could you please let me know how I should proceed.

https://community.adobe.com/t5/adobe-media-encoder-discussions/include-sub-title-into-a-dcp-wraptor/...

Frank.

[sharp_perfection5031]

Hello,

I need to add subtitle in DCP Wraptor and it seems that Premiere does'nt seem capable of doing that. When I try, it create a .srt file outside of the wraptor instead of including an XML encoded file corresponding the the .srt file. And the QuVIS web site is broken.

I am using Premier 25.3.0 build 84 on Windowss 10

Could you please let me know how I should proceed.

Frank.

[EckiAME]

Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 what we need in order to look into your issue.

Specifically:
* Which versions of AME and Premiere Pro do you use?
* Which operating system version?
* What is the original subtitle format in Premiere Pro?
* Did the encoding logs show any errors?

[sharp_perfection5031]

I am using the following versions:

Édition Windows 10 Professionnel pour les Stations de travail
Version 2009
Installé le ‎30/‎08/‎2020
Build du système d’exploitation 19045.5965

Premiere Pro 25.3.0 (build 84)

Media Encoder 25.3 (build 73)

The subtitle was created by premiere Pro using the dialog in the movie using the command : 

When I use Media encoder to rendre in .mp4 it works fine, and I get the file .srt created and I verifiy with VLC that it is working correctly using the setup in Premiere

When I want to render in DCP, I do not the option and the subtitle file is not included into the folder.dcp using the following option in Premiere

and 

The file in the folder.dcp is as follow

No subtitle file are included, as they should be.

The log file:

No error log.

Let me know if you need more details.

Thanks

Frank

[Stan Jones]

In the discussion thread, I tested on Win10 PR 25.3.0 and exporting from PR. I have since updated to Windows 11, fresh install of PR 25.3.0 and AME  25.3.0.

I created a simple 30 second test sequence with Subtitle captions, exported as DCP 24fps with captions set to sidecar, and queued to AME. I confirmed the caption setting in AME. AME is set to the default "import natively."

The DCP folder [Name].dcp is created correctly in the selected folder. The .srt sidecar content appears correct, but is created in the same selected folder, not in the dcp folder. I did not look now, but in my testing in the other thread, the sidecar information did not appear in any of the files in the dcp folder. This is correct IF caption/subtitle inclusion in the dcp is NOT supported in the included version of DCP Wraptor, and the expectation is that the user is going to include captions in the final DCP through some other process. As pointed out in another thread by @Warren Heaton, this is a lite version of DCP Wraptor. And we can't clarify since I see no way to contact them currently. The button in Export settings, Video section, "More DCP tools" for QuVIS, gives a web page with "Your server is running PHP version 7.0.33 but WordPress 6.8.1 requires at least 7.2.24." Searches on the web produce the same problem.

The log file ends with "Ticks = 500047 <11060> <ExporterHost::BeginThreadExport> <5> Exporter finished in : 133.436 seconds. Result code: 0 Destination:E:\PR CC 2025_3_0 Release\Export\BRCA AME.dcp"

Stan

[sharp_perfection5031]

Thank you Stan,

Your test matchs mine exactly, we have the same result, but this is not the way it is supposed to be.
The subtitle file shoud be inside the wraptor (inside the .dcp folder) encoded in XML with some name convention to mathch the other files.

So Adobe does not seems to do this correctly.
Is it going to be fixed, or should I look somewhere else to build my DCP wraptor?
Basically, Adobe does not provide any good way to distribute a video edited with the suite, The DVD/Bluray is long gone, and the DCP does not work properly. This is annoying.

Thanks anyway, Frank.

[EckiAME]

I will ask our captions experts. Thanks for letting us know.

[EckiAME]

Wraptor has never supported sidecar subtitles, but it does support burned-in subtitles. For DCPs requiring separate subtitle files, you should use DCP-o-matic instead.

[Stan Jones]

@EckiAME,

Thanks for the confirmation. As I noted earlier, the link from AME (and PR) Export settings to QuVIS for "additional DCP tools" works, but their web page is not working.

My quick test with DCP-o-matic worked.

Stan