Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Problems with Adobe Media Encoder 23.5

Participant ,
Aug 11, 2023 Aug 11, 2023

In the latest version of this program none of the upload direct to social media features work.

 

I have tested with various sized videos (1920x1080, 1080x1080, 1080x1920). All videos under 5mb and 10 seconds long.

 

Twitter fail message: "The video must be 1920 by 1200 or less, 60 FPS or less, 140 seconds or less and 512MB or less, progressive, mono or stereo AAC audio"

All videos work uploading direct to Twitter.

 

Vimeo fail message: " Vimeo - Could not obtain upload ticket"

 

Please help i am using this automated step regularly.

 

Thanks 🙂

 

M

 

Bug Unresolved
TOPICS
Batch Processing , Preference and Settings
107
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
Participant ,
Aug 11, 2023 Aug 11, 2023

Just updated to 23.6 and all the social media features are still failing 😞

Translate
Report
Adobe Employee ,
Aug 14, 2023 Aug 14, 2023
LATEST

Upload to Vimeo should work in 23.6.
Upload to Twitter is a known issue and should be fixed in the next version. You can try that in the Beta builds of AME.

https://helpx.adobe.com/media-encoder/kb/known-issues.html

 

Hope that helps.

Translate
Report