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Slice from left of video frame appearing on the right

Participant ,
Jun 28, 2023 Jun 28, 2023

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Hi

When I export my AE project using media encoder, this is what happens (part of the pedestal from the left side is on the right). I've tried several formats and they are all the same.

 

UnstableFocus_0-1687951540043.png

 

 

Bug Unresolved
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correct answers 1 Correct answer

Adobe Employee , Jun 30, 2023 Jun 30, 2023

Everybody, please make sure that your versions of AME and After Effects do match! This should fix the issue for now.

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Seems to be a DynamicLink issue with block sizes. Our team is investigating. So sorry for your inconvenciences.

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New Here ,
Jun 29, 2023 Jun 29, 2023

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I have the same problem, were you able to fix it?

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023

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Everybody, please make sure that your versions of AME and After Effects do match! This should fix the issue for now.

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Community Beginner ,
Jul 02, 2023 Jul 02, 2023

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Please check Character Animator as well. All of my Adobe software are up to date. AME 23.5, Pr 23.5, AE 23.5, ChA 23.1?  I'm looking into why this version is different since it says up to date and everything else has the same version number. If there is a higher rev, the creative cloude app doesn't say there is one.

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Adobe Employee ,
Jul 03, 2023 Jul 03, 2023

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Unfortunately, this is a known bug. We are working on it. Sorry for the inconveniences.

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