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New Participant
October 26, 2024

Media Encoder not working after upgrade to 2025

  • October 26, 2024
  • 3 replies
  • 4190 views

Hello,

 

Mid project, Adobe upgraded Premiere Pro from 2024 to 2025. When I finished editing my video, I went to encode and found that the 5 minute video encoded to be just the first frame. The encoding process took about a second. I tried exporting within premier pro 2025 and the media encoder. The results were the same. I've restarted my computer multiple times. The results are the same. Any help to finish encoding my video would be appreciated. 

 

Thanks,

Joe

3 replies

New Participant
October 28, 2024

Joe, my Media Encoder isn't accepting ANY .mov files for encoding!  I just updated to 2025. I'm on a Mac running Sanoma 14.6.1

 

Can anybody help?

Peru Bob
Community Expert
October 27, 2024
quote

Hello,

 

Mid project, Adobe upgraded Premiere Pro from 2024 to 2025.


By @Joe26398832zkc3

 

Turn off auto updates.

The recommended workflow is to not update in the middle of a project.

New Participant
October 26, 2024

I figured it out - the range was set to Source In/Out by default. I changed it to Work Area.