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mikhailm18748305
mikhailm18748305
New Participant
November 5, 2018
Question

Adobe Media Encoder 2019 very slow

  • November 5, 2018
  • 24 replies
  • 37924 views

Export times have quadrupled.

I have tested on 3 different iMacs, all with slow render times compared to 2018 Media Encoder.

macOS Sierra Version 10.12.6

iMac (27-inch, Late 2013)

3.5 GHz Intel Core i7

24 GB 1600 MHz DDR3

NVIDIA GeForce GTX 780M 4096 MB

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    24 replies

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    C
    cbowen4
    New Participant
    April 10, 2019

    I'm finding the AME 2019 render times to be unbelievably slow. I have two short (6-7 minute) videos I needed to update. One was only changing  few static images. The other had new video content. The last time I rendered these they took about 20 minutes to render three resolutions. I had to run overnight this time and each required over 5 hours. Something is seriously broken in this version. There are many, many reports of this. I need to know if this is going to be fixed quickly or if I can no longer use these tools.

    I have AME 13.1. I tried downgrading to a previous version, but that won't open any of the files. It gives an unspecified error when loading them. These are files created with Premiere Pro with footage processed in After Effects.

    I am happy to provide a project that will demonstrate how slow this is.

    BTW, this is on a brand new laptop with a 6-core i9 processor, Quadro P3200 video card, NVME drives, and 64GB of RAM. AME is using about 14% CPU, which I assume means a single core. What can it possibly be doing? I show 0% on the GPU right now.

    R
    randyapon
    Inspiring
    April 10, 2019

    I have almost the same circumstances as cbowen4, and almost the same hardware (32GB instead of his 64GB RAM).

    2.6 GB file takes 31 min on old computer, now takes 22+ hours on new computer. Same file. Same version 13.1. See my discussion question for list of things that I have tried to make it better. No luck at all.

    I have also done all of the suggestions by ivansull above, but no luck, no change.

    P
    Phlegm
    New Participant
    April 11, 2019

    In case piling on helps, two weeks ago, before the last update my 5 min video took about 4 minutes. Post update same video with same export settings takes over 4 hours.

    To confirm, I have the AME 13.1, latest Quadro drivers with 32GB of RAM. Sames slow times whether rendering with software, CUDA or OpenCL. 4xi7 sitting at <25% CPU even with software only. All suggestions above have been tried without change.

    J
    jamesc60344270
    New Participant
    December 18, 2018

    Make sure AE is closed when rendering in Media Encoder. Worked for me.

    I'm on a 2017 iMac 27 retina 5k.

      V
      vtkovar
      New Participant
      January 24, 2019

      Haha. Thank you! That helped a lot.

        O
        orofri1
        New Participant
        November 27, 2018

        I had the same issue with Media Encoder 2019.

        I tried to update the GPU driver and even to reinstall all adobe softwares but it didn't work.

        The only thing that work for me is to downgrade the media encoder to previous version. it works ok with After Effects 2019.

        So until we will get a solution from Adobe, I think that's the only solution at the moment.

          I
          Community Manager
          ivansullCommunity Manager
          Community Manager
          November 7, 2018

          Hi, we're hearing multiple reports of long export times and are trying to narrow down the causes ASAP.  Here's some things that have helped other users with this problem:

          • Make sure your NVIDIA GPU card has the latest drivers installed.  Check the NVIDIA site directly to see if there's a newer driver available for your model.
          • Try a different GPU setting in the Renderer menu at the bottom of the Queue panel.  If it's set to "CUDA", try "OpenCL" or "Metal" and re-import your sequence or source media.  If that doesn't help, try "Software Only" rendering to bypass the GPU.
          • If you have a Logitech webcam installed, remove it and uninstall any related drivers/software
          • If you're exporting to H.264 or HEVC, check if "Hardware Encoding" is enabled in export settings.
          • If your source is a Premiere sequence with embedded After Effects comps, try exporting a version of your sequence without the AE comps to see if export times are significantly quicker.
            gabcede
            gabcede
            New Participant
            April 14, 2019

            These suggestions don't work. A 30sec comp in After Effects is estimated to render 60 hours? Please fix.

            My RIG:

            Processor AMD Ryzen Threadripper 1950X 16-Core | 3.40GHzInstalled RAM 128GB

            2x Nvidia GeForce RTX 2080 Ti

            Nvidia driver version 425.31

            Apr-14 06:02: In addition to other users initially reporting the issue, I also noticed that if I stop and delete an existing render in Adobe Media Encoder 2019, selecting Adobe Media Encoder Queue from Adobe After Effects v16.1.1 Build 4 does not transfer the Comp to Adobe Media Encoder 2019. The workaround is to reboot the machine and launch AE, open the project, select the comp, and then Adobe Media Encoder Queue and render.

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