Adobe Media Encoder 2020 is not working (This project could not be opened)

Forum|Forum|5 years ago
April 15, 2020
27 replies
22351 views

I'm new to Adobe so I don't understand the big words, so please try to keep it simple. My computer is Windows. I have After Effects 2020 and whenever I try to upload a project to AME it says "This project could not be opened." (There's a picture attatched) I have an old project from a while ago that doesn't have this problem, though. It only started when I updated both AME and AE. I have tried uninstalling and reinstalling AME. I have also tried to export the project through AE. I have After Effects 17.0.6 and Media Encoder 14.1. Please help me! I also have a picture attatched of the error logs.

This topic has been closed for replies.

Correct answer systemsvh

I have resolved my issue by downgrading to AE 17.0.4 and AME 14.0.3.

Show previous replies

N

natanmoura

Participant

Maybe add rendering to the list of tests you run before releasing... thanks Adobe.

T

The User

Participant

Downgrade ... is it serious?
My projects are now with the new version.

Well .. I guess I will have to look in the backups for the most recent project and make changes again ..

Very poor solution by the developers of ADOBE ..
I don't understand what updates are not supposed to test before launching? anyway..

Rob Bass

Participant

Same issue. Tried every manner of congfiguration, cache clearing, downgrading AME, etc. The only thing that worked was downgrading both AE and AME to the versions recommended by systemsvh.

tephrosis

Participant

Thanks man, that worked.

I'm very pissed at adobe's poor update management ... this is unacceptable.

DBowker3D

Inspiring

Having the same problem as well. I'll downgrade but seriously, how is it that Adobe isn't fixing this asap?

C

chrisdonaghy

Known Participant

It's ridiculous, I updated over the weekend after having not done so for a while and it's completely thrown my job out of sync and messed me around trying to find a fix! Luckily other people have had the same issue and I managed to find this plage, but seriously, why roll out an update if it causes problems and then not fix it straight away

B

Brownii

Participant

I thought that I was the only one experiencing this problem. AME keeps saying "the project could not be opened" or "source not found". And this is the first time I have this problem since I started this year.

M

maxwellb

Participant

I have the same issue. I don't think we are the only ones having this issue. I would guess it was a recent update because I don't ever remember getting the "The project could not be opened" error.