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Todd_Kopriva
Todd_Kopriva
Inspiring
May 15, 2012
Question

Adobe Media Encoder CS6 (6.0.1) update available

  • May 15, 2012
  • 3 replies
  • 22772 views

The Adobe Media Encoder CS6 (6.0.1) update is available.

It has bug fixes and some new features.

You'll see from the post above that one of the features is left somewhat unexplained for the moment. That's because we wanted to get the bug fixes for Adobe Media Encoder out as soon as possible, rather than hold this update and wait for it to coincide with certain other events. Stay tuned. We'll have more information about that new feature quite soon.

    This topic has been closed for replies.

    3 replies

    ada_mju
    ada_mju
    Known Participant
    October 10, 2012

    Hi,

    I have a problem with AME update. I own Suite Web & Design CS6. There was major updates for most of programs. However, AME gets always error, which I think has something to do with Flash, though I`m not sure. There error is:

    "Adobe Media Encoder CS6 6.0.3 Update

    There was an error installing this update. Please quit and try again later. Error Code: U44M1I210"

    I try every day, but it doesn`t work.

    Please help

    Thanks

    Dmitri Graf
    Adobe Employee
    Dmitri Graf
    Adobe Employee
    October 10, 2012

    Hi ada_mju,

    Please try installing the manual update: http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows

    I
    IAH Digital
    Known Participant
    May 25, 2012

    I'm having major problems with Media Encoder CS6 creative cloud version. When I set my video to encode to h264 it encodes about 50% and then fails and makes a goat noise. When I check the log it says UNKNOWN ERROR. I downloaded and installed the update after seeing this post. Is there something I'm doing wrong? Please help me out

    Media Encoder CS6

    Windows 7 64-bit

    16GB RAM

    quadro fx 3700

    Mark Mapes
    Community Manager
    Mark MapesCommunity Manager
    Community Manager
    May 25, 2012

    IAH: Since you have a supported CUDA card, I presume you have GPU acceleration enabled. Please try encoding with Mercury Playback Engine set to Software Only and let us know if encoding succeeds. [Note that I'm not proposing this as a solution but rather as a troubleshooting step. Of course, if encoding succeeds, then it's at least a workaround.]

    BTW, I suggest that you start a new thread on this issue. Oh, and I'm pretty sure the "encoding failed" sound effect is a sheep ;-)

    I
    IAH Digital
    Known Participant
    May 25, 2012

    Thanks for getting back to me. I never enbaled Gpu acceleration...it was at the default setting. I eventually got it to encode on the MAC but not on the PC. I'll try that and I'll let you know. Thanks

    C
    charleshull
    Participating Frequently
    May 20, 2012

    I'm having a problem with Media Encoder 6.0.1 - it will encode for a few minutes, then slow down and sit, and then stop with an error (Error compiling movie.  Unknown error).  This happens with both h.264 and MPEG2, exporting 1080p.  This is with Windows 7, and the Task Manager shows the used memory increase and the CPU usage increase when ME starts, and when it slows down the CPU usage stops and the memory usage goes down.

    (When it stops with the error it makes a loud noise, like a goat dying!  Must be the programmers idea of how to notify there is an error!)

    This is happening on two different computers running Production Premium CS6 , and is pretty consistent between the two.  I don't know if ME 6.0 had this issue, only had CS6 a few days before the 6.0.1 update and may not have exported a file.  There have been no encoding issues at all with CS5 and CS5.5.

    Any ideas what is causing this - something in the setup?  A bug?

    Nariman Sodeifi
    Community Manager
    Nariman SodeifiCommunity Manager
    Community Manager
    May 21, 2012

    Charles, I think we have identified the issue here and we're working on a fix. Stay tuned. Thanks for your patience.  Also, we think your issue is same as the one reported in the following thread.  So for future questions regarding this specific issue, please post to the following thread.  http://forums.adobe.com/message/4420060#4420060

    C
    charleshull
    Participating Frequently
    May 21, 2012

    Okay, thanks for the update.

    Charles

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