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Filipe Cordeiro
New Participant
October 27, 2021
Answered

Adobe Media Encoder does not connect to After Effects project

  • October 27, 2021
  • 27 replies
  • 23575 views

After the update to the 2022 version, when sending an AE composition to render in Media Encoder, nothing happens. Media Encoder opens but no composition shows on the screen. This stuff happened to me before but somehow it resolved itself. Today I've tried to unninstall AE and Media Encoder multiple times (among other "fixes" that I found on some threads) but the issue still remains. It is unreal how Adobe focus so much on new amazing features on their software but the most basic ones are clearly still failling. Extremely annoying.

    Correct answer misagarcia

    I had the same problem, and I finally got it resolved following these steps. 

     

    Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

    macOS

    • Quit Adobe Media Encoder and After Effects.
    • Open the Finder, hold Option, and click Go on the menu bar.
    • Click Library and navigate to Preferences > Adobe.
    • Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
    • Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

    Windows

    • Open the Run dialog (Win+R) and type %appdata%.
    • Open the Adobe folder, and rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
    • Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

    27 replies

    Show previous replies
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    default2fzufib9uyad
    New Participant
    October 29, 2021

    ??? Media encoder 2022 is not encoding anything for me too??? so confusing. Glad it's not just me. 

      W
      WeAreFizz
      Participating Frequently
      November 4, 2021

      If you're on Mac, see below this fixed the issue and works perfectly fine for me.

      S
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      October 29, 2021

      Hi all,

       

      We're sorry for the issue. Would you mind taking a look at this article related to the same issue? https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

       

      Let us know if it helps. 

       

      Regards,

      Shivangi

      F
      Filipe CordeiroAuthor
      New Participant
      October 29, 2021

      Hi,

      Before creating this topic I've already looked at the article you mentioned above and tried every step, multiple times. Nothing solved the issue. The only fix I've found is rolling back both AE and Media Encoder as some people already suggested in this thread.

      Unfortunately with the newest version is still impossible to send compositions from AE to render in Media Encoder.
      It's an issue that's going around for a couple years at least.

        S
        spinasc73714190
        New Participant
        October 29, 2021

        Same problem here after the update.

        siljeesan
        siljeesan
        New Participant
        October 29, 2021

        Everyone in the office is having the same issue - nothing enters the rendering queue. 😕😕

          H
          healthedsamurai
          Known Participant
          October 29, 2021

          I am having the same problem after the update yesterday.

            E
            Electroliquid1
            New Participant
            October 29, 2021

            This has been happening for years, I just got my new M1 Mac-Mini and it's doing this on YET another version.  I want fast rendering.  This is the most basic thing, why have I had to contact support SO MANY TIMES for this same issue. I don't get it.  It's a brand new Mac, you guys have to deal with this.  Not a new problem at all!!! I got a M1 chip so it can be fast not to roll back.

              seanrenodonaldwebb
              seanrenodonaldwebb
              New Participant
              October 27, 2021

              Hey, fixed this by rolling back both apps to the version before adobe broke them again.

              I did this by going into creative cloud > all apps > After Effects / Media Encoder "..." > other versions > first older version > install 
              Then I uninstalled both 22.0 versions. C'mon adobe, don't update apps if they don't work.

                AFNF
                AFNF
                New Participant
                November 7, 2021

                I've now turned off 'Auto-Update' and will be checking the comments in the community before I hit that update button again!

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