New Participant

Answered

Adobe Media Encoder does not connect to After Effects project

Forum|Forum|4 years ago
October 27, 2021
27 replies
23575 views

After the update to the 2022 version, when sending an AE composition to render in Media Encoder, nothing happens. Media Encoder opens but no composition shows on the screen. This stuff happened to me before but somehow it resolved itself. Today I've tried to unninstall AE and Media Encoder multiple times (among other "fixes" that I found on some threads) but the issue still remains. It is unreal how Adobe focus so much on new amazing features on their software but the most basic ones are clearly still failling. Extremely annoying.

Correct answer misagarcia

I had the same problem, and I finally got it resolved following these steps.

Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

macOS

Quit Adobe Media Encoder and After Effects.
Open the Finder, hold Option, and click Go on the menu bar.
Click Library and navigate to Preferences > Adobe.
Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Windows

Open the Run dialog (Win+R) and type %appdata%.
Open the Adobe folder, and rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Show previous replies

R

renatus1234565

Inspiring

lol, yeah I just ran into this too. I'm on an M1 mac latest versions of everything. I'm using this for WORK; like really? I hope some people at Adobe are working on this as we speak, it's really ridiculous. I guess I'm using the slow internal render until it's fixed but it's pretty frustrating. please get on this, Adobe.

JONES Terence

Participating Frequently

The latest AME update does not work. I have had to restart my Mac multipe times a day to export AE files, and now even rebooting no longer works. How is it possible to update software that subsequenlty can't even perfom its main function ??? Adobe CS subscribers should be refunded. Its like an iTunes update no longer being able to play music, or Chrome not being able to display websites ? This is INEXCUSABLE.

rameezq90890546

New Participant

Hey there. I'm suddenly finding the same issue being had here. Was working perfectly fine earlier and now suddenly just stopped. Having to restart my computer to get ONE VIDEO RENDERING worked, but then multiple times after that just doesn't even bother connecting.

I'm going to assume that it's a temporary bug happening, as it was fine before even when updated, but the frustration constantly after updating is clearly visible.

It's one of those don't fix if it ain't broke, but Adobe just likes to smash the system up now and then...

W

Whitney5FEC

New Participant

This MAC "solution" did not work for me. I had to revert. Please fix the issue and stop reposting a workaround and pretending nothing is wrong

W

WeAreFizz

Participating Frequently

If you're on a Mac, the solution is below...

A

aaroncalebeisenberg

New Participant

This worked for me too!

H

Hingane

Participating Frequently

Worked for me yeastersay and today media encoder starts and then stops and freezes

L

LeszekB

New Participant

Rolling back to previous version. Tried all of the solutions presented in this tread, nothing works.

W

WeAreFizz

Participating Frequently

I found out yesterday, that some of Apple's OS security features breaks the links between AE, AME and Premiere, particularly for Dynamic Links and tasks like queuing projects for rendering in AME.

Here's something for you to try, this has worked for me....

Go to Apple menu > System Preferences > Security & Privacy > Privacy tab

Scroll down to a folder called "Full Disk Access" > Click the padlock and enter your user password

Now use the "+" button to add AE / AME / Premiere Pro to this list.

Do the same to the folder called "Files and Folders"

After this restart your Mac and **it should** be working fine.

J

johnm33336683

Known Participant

This didn't work for me. I don't have a problem linking to the dynamic server - I have a problem with ME connecting to the project. ME opens, and nothing happens when I export from AE; the 'Import After Effects Composition' window just stays open trying to connect to my AE project when I try to do it manually. ME won't connect to my AE projects.

Your thoughts?

W

WeAreFizz

Participating Frequently

Same issue here, just updated AE, PR and AME. Dynamic link between AE & AME isn't working - it says that it's connecting to the AE project and it just spins forever. Prior to this update it was always a silky smooth connection between the two.

Multi-frame rendering is an awesome update, but please fix AME as soon as possible!!