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32

Adobe Media Encoder does not connect to After Effects project

New Here ,
Oct 27, 2021 Oct 27, 2021

After the update to the 2022 version, when sending an AE composition to render in Media Encoder, nothing happens. Media Encoder opens but no composition shows on the screen. This stuff happened to me before but somehow it resolved itself. Today I've tried to unninstall AE and Media Encoder multiple times (among other "fixes" that I found on some threads) but the issue still remains. It is unreal how Adobe focus so much on new amazing features on their software but the most basic ones are clearly still failling. Extremely annoying.

TOPICS
Dynamic link , Export or render
20.5K
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correct answers 1 Correct answer

Community Beginner , Aug 24, 2024 Aug 24, 2024

I had the same problem, and I finally got it resolved following these steps. 

 

Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

macOS

  • Quit Adobe Media Encoder and After Effects.
  • Open the Finder, hold Option, and click Go on the menu bar.
  • Click Library and navigate to Preferences > Adobe.
  • Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
  • Close the window and navigate to Documents > Adob
...
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Community Beginner ,
Dec 29, 2021 Dec 29, 2021

I havent had any issues since the last update, but i did change the premissions berfore i made those updates so i dont know if they helped or the update helped....

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Explorer ,
Dec 29, 2021 Dec 29, 2021

It's finally worked for me since the last update (on M1 mac mini), but it should be said that you do have to go and allow on a lot of permissions settings on a mac too; if you haven't tried that you should. 
   I wish the beta worked better for M1 mac users, in that one it connects to it and tries to render and then "fails" every time...

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New Here ,
Dec 29, 2021 Dec 29, 2021

Could you (or anyone else) run me through how to enable the right permission on my new Mac M1? That would be super helpful, thank you!

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Community Beginner ,
Dec 29, 2021 Dec 29, 2021

from jamesb58502259

 

Go to Apple menu > System Preferences > Security & Privacy > Privacy tab

Scroll down to a folder called "Full Disk Access" > Click the padlock and enter your user password

Now use the "+" button to add AE / AME / Premiere Pro to this list.

Do the same to the folder called "Files and Folders"

After this restart your Mac and **it should** be working fine.

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Community Beginner ,
Dec 30, 2021 Dec 30, 2021

Please, did anyone find a solution for Windows? :c

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Community Beginner ,
Jan 02, 2022 Jan 02, 2022

Please help us

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Explorer ,
Aug 29, 2022 Aug 29, 2022

This functionality broke for me a couple months ago as well. Now runninghte latest updates of bot AE and ME, still broken. AE does launch ME, but the project doesn't appear in the queue. If I drag the comp over from AE to ME, it creates a render item, but then when you hit render it get stuck trying to connect to AE. What a complete disaster. Adobe keeps making these product less and less functional.

 

 

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LEGEND ,
Aug 29, 2022 Aug 29, 2022

Which OS and hardware? This is actually fixable but very dependent on the OS and hardware.

 

Neil

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Explorer ,
Aug 29, 2022 Aug 29, 2022

doubtful, but ok:

Mac OS 11.0.1

iMac Retina 5K 3.6 GHz

8-Core Intel Core i9

32 GB 2667 MHz DDR4

Radeon Pro 580X 8 GB

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LEGEND ,
Aug 29, 2022 Aug 29, 2022

Ok. @Bruce Bullis or @Fergus H  ... we could use some help. This user has a CBS job needing fixing ...

 

Neil

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Explorer ,
Aug 29, 2022 Aug 29, 2022

haha.

 

I am able to send comps from AE to ME using the "Queue in AME" button in the render queue. But then when I hit render in ME, it gets stuck on "Connecting to Dynamic Link server..."

Very frustrating. (And yes I have all the disk access permissions set correctly in Mac OS settings)

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

Sorry, no clue re: AME.

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New Here ,
Mar 11, 2023 Mar 11, 2023

I'm having the same problems years later. The only way I can get this to work is if I send the composition to the media encoder from AE and then go to file>start queue in the Media Encoder menu.

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Community Beginner ,
Aug 24, 2024 Aug 24, 2024
LATEST

I had the same problem, and I finally got it resolved following these steps. 

 

Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

macOS

  • Quit Adobe Media Encoder and After Effects.
  • Open the Finder, hold Option, and click Go on the menu bar.
  • Click Library and navigate to Preferences > Adobe.
  • Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
  • Close the window and navigate to Documents > AdobeRename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Windows

  • Open the Run dialog (Win+R) and type %appdata%.
  • Open the Adobe folder, and rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
  • Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
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