New Participant

Answered

Adobe Media Encoder does not connect to After Effects project

Forum|Forum|4 years ago
October 27, 2021
27 replies
23575 views

After the update to the 2022 version, when sending an AE composition to render in Media Encoder, nothing happens. Media Encoder opens but no composition shows on the screen. This stuff happened to me before but somehow it resolved itself. Today I've tried to unninstall AE and Media Encoder multiple times (among other "fixes" that I found on some threads) but the issue still remains. It is unreal how Adobe focus so much on new amazing features on their software but the most basic ones are clearly still failling. Extremely annoying.

Correct answer misagarcia

I had the same problem, and I finally got it resolved following these steps.

Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

macOS

Quit Adobe Media Encoder and After Effects.
Open the Finder, hold Option, and click Go on the menu bar.
Click Library and navigate to Preferences > Adobe.
Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Windows

Open the Run dialog (Win+R) and type %appdata%.
Open the Adobe folder, and rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

M

misagarciaCorrect answer

Participating Frequently

I had the same problem, and I finally got it resolved following these steps.

Reset preferences for Adobe Media Encoder. Make sure that Adobe Media Encoder and After Effects are closed in your machine (while following the steps).

macOS

Quit Adobe Media Encoder and After Effects.
Open the Finder, hold Option, and click Go on the menu bar.
Click Library and navigate to Preferences > Adobe.
Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Windows

Open the Run dialog (Win+R) and type %appdata%.
Open the Adobe folder, and rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.
Close the window and navigate to Documents > Adobe. Rename the Adobe Media Encoder folder to Old_Adobe Media Encoder.

Bianca Lemus

New Participant

I'm having the same problems years later. The only way I can get this to work is if I send the composition to the media encoder from AE and then go to file>start queue in the Media Encoder menu.

MayDayMedia

Known Participant

This functionality broke for me a couple months ago as well. Now runninghte latest updates of bot AE and ME, still broken. AE does launch ME, but the project doesn't appear in the queue. If I drag the comp over from AE to ME, it creates a render item, but then when you hit render it get stuck trying to connect to AE. What a complete disaster. Adobe keeps making these product less and less functional.

R Neil Haugen

Braniac

Which OS and hardware? This is actually fixable but very dependent on the OS and hardware.

Neil

MayDayMedia

Known Participant

doubtful, but ok:

Mac OS 11.0.1

iMac Retina 5K 3.6 GHz

8-Core Intel Core i9

32 GB 2667 MHz DDR4

Radeon Pro 580X 8 GB

S

stephh20422608

Participating Frequently

Please, did anyone find a solution for Windows? :c

J

johnson5D8D

Participating Frequently

Please help us

R

renatus1234565

Inspiring

It's finally worked for me since the last update (on M1 mac mini), but it should be said that you do have to go and allow on a lot of permissions settings on a mac too; if you haven't tried that you should.
I wish the beta worked better for M1 mac users, in that one it connects to it and tries to render and then "fails" every time...

L

linda tessm94703928

New Participant

Could you (or anyone else) run me through how to enable the right permission on my new Mac M1? That would be super helpful, thank you!

H

Hingane

Participating Frequently

from jamesb58502259

Go to Apple menu > System Preferences > Security & Privacy > Privacy tab

Scroll down to a folder called "Full Disk Access" > Click the padlock and enter your user password

Now use the "+" button to add AE / AME / Premiere Pro to this list.

Do the same to the folder called "Files and Folders"

After this restart your Mac and **it should** be working fine.

L

linda tessm94703928

New Participant

So what's the latest from Adobe about this issue? Anyone know? Is there a fix planned?

H

Hingane

Participating Frequently

I havent had any issues since the last update, but i did change the premissions berfore i made those updates so i dont know if they helped or the update helped....

E

Emma Joy

New Participant

I have run into this issue several times in the last 2 months and it severely affects my workflow. It always requires a restart and reinstall of the software. It is frusterating to think of the amount of time and money this has wasted.

J

johnson5D8D

Participating Frequently

i am facing same issue. Please help me

JONES Terence

Participating Frequently

Uninstalled then reinstalled both AE and AME, updated to MacOS Monterey – I figured it coulent get any worse – all working now. Good luck !

JONES Terence

Participating Frequently

*couldn't get any worse...

A

Arnaud Wz

New Participant

Still the same issue here too. How long will we have to wait for an update?!?

Derpmii

New Participant

Same issue here. It's only become a real problem for me since the latest update. I've been looking through several threads on the same issue, and they all lead to an adobe employee linking to a help page that fixes nothing. It's all been super annoying.

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