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Cameron B
Cameron B
Participant
January 20, 2019
Question

AME and Premiere Cannot Log Out of Vimeo

  • January 20, 2019
  • 2 replies
  • 2222 views

I need to change what account I linked to AME and Premiere I try logging out and logging into a different account it will always revert back to the original account. I have tried logging out on AME, Premiere and all browsers and it will still reset. Any Help would be appreciated. Using CC 2018.

    This topic has been closed for replies.

    2 replies

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    October 9, 2020

    I had not seen this thread, but starting about April 2020, there was a problem where you could not log INTO vimeo. I could log out, but once out, I could not log in. This was fixed in PR 14.4.0. https://community.adobe.com/t5/premiere-pro/can-t-log-into-vimeo-upload-directly-to-vimeo-from-premiere-cc/m-p/11467911#M301269

     

    If you cannot log out in the Publish tab in PR/AME export settings, try logging out in Vimeo -> Settings -> Connected Apps. If connected, you will see "Connected" - click this and it will disconnect.

     

    Is the logging out working for you? If not, what specific version of PR and AME are you running?

     

    Stan

    C
    Cine Linz
    Participant
    August 26, 2021

    I was having the same issue and this worked for me.

     

    When you select sign out in Premiere, the Vimeo Authorization window appears. Select the search icon in the top right corner.  Then select your photo icon.  Then sign out.  You can then sign into your new account.  Then X out of the prompt window.  Go back to Premiere and hit sign in again - then you need to Allow Authorization access and you'll be connected to the new account.

     

    Hope this works for you too!

      S
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      September 1, 2021

      Thanks for chiming in.

       

      Shivangi

      S
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      January 22, 2019

      Hi cameron b,

      Sorry to hear about your issue. I understand you are unable to sign out of the Adobe applications.Have you tried signing out of the Creative Cloud Desktop application? Refer to this article: Learn how to activate and deactivate Creative Cloud apps

      Let us know if it helps.

      Thanks,

      Shivangi

      Cameron B
      Cameron BAuthor
      Participant
      January 23, 2019

      Did not work.

      Logged Out of the Creative Cloud Account. Logged Back In and tried to change the Vimeo user. It just is holding on to my other Vimeo account. I have searched for a way to remove accounts from the publish setting in AME and Premiere and have found nothing.

        S
        Community Manager
        Shivangi_GuptaCommunity Manager
        Community Manager
        January 23, 2019

        Here is an article: Export settings reference for Adobe Media Encoder  > Publish settings > Vimeo settings

        Have you tried logging out from here?

        Thanks,

        Shivangi

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