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Katherine33551376fqfj
Participating Frequently
November 12, 2023
Question

Dynamic link server connection between AE and AME not working!

  • November 12, 2023
  • 1 reply
  • 1954 views

I cannot export my AE composition straight to AME; AME will open but my comp won't be there. I can, however, add my comp to the AE render queue and then send it to the AME render queue from there, and it shows up, but when I try to render it in AME or adjust render settings it pops up as a Dynamic Link Server Connection failure and then it tells me "Could not read from source. Please check the settings and try again." 

 

I have the 2020 AE and AME; and funnily enough what does work is rendering it in AE into a .mov, then uploading that .mov into the AME queue from AME, then it'll render and go into an .mp4. However, making it a .mov takes away some quality and so I'd like to avoid that if possible!

 

Any help would be appreciated; I've already tried the instructions from most tutorial posts on here and they don't work! 😞

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    1 reply

    K
    Katherine33551376fqfjAuthor
    Participating Frequently
    November 12, 2023

    Update: I tried cleaning both the AE and AME disk caches and was able to upload 1 AE comp successfully and render it through AME... however, it was only that 1 that worked- every single other one still doesn't, which is odd as there's nothing that really differentiates it. So, I know it CAN work, it just still doesn't.... weird!

    E
    Adobe Employee
    eckiAMETeam
    Adobe Employee
    November 13, 2023

    I am very sorry for your issues. I do not have a repro yet.
    Just to be sure: you tried these default things? –

    Can you please try the following:

    1. Make sure that versions of all apps match (required for DynamicLinkManager to work correctly).
    2. Verify your own AntiVirus / GateKepper setup. If applicable, deactivate temporarily to verify.
    3. Quit all DVA apps.
    4. Use Activity Monitor / Task Manager to kill DynamicLinkManager if it still runs. (On Windows, you need to open the Details tab to see dynamiclingmanager.exe in TaskManager.)
    5. Launch AME first.
    6. Open & export the project again.

    Please let me know if this workaround works for you.

    E
    Adobe Employee
    eckiAMETeam
    Adobe Employee
    November 20, 2023

    Sorry, how do you find those?


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