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New Participant
August 27, 2021
Answered

Encoder won't launch, 205???

  • August 27, 2021
  • 2 replies
  • 4343 views

When I go to open Encoder it tells me

"Sorry, Media Encoder has encountered an error and needs to close.
You will not be able to use Media Encoder at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue."
 
Then I quit the media encoder, I've uninstalled, reinstalled, even updated since having this issue, I've even downgraded it and still it never works. I disabled my AVG Internet Security and all. I am not sure what to do...
This topic has been closed for replies.
Correct answer Independent Events

I ran into this issue recently and absolutely banged my head against the wall. Customer Support didn't help either. Try logging out of your Adobe CC account through the Adobe Creative Cloud app and logging back in. It may seem silly, but it fixed the "error 205" issue on my end. I found this fix through a similar Photoshop error.

2 replies

Independent EventsCorrect answer
New Participant
June 29, 2022

I ran into this issue recently and absolutely banged my head against the wall. Customer Support didn't help either. Try logging out of your Adobe CC account through the Adobe Creative Cloud app and logging back in. It may seem silly, but it fixed the "error 205" issue on my end. I found this fix through a similar Photoshop error.

New Participant
March 15, 2023

Hello, 
I tried this and it still didn't work , does anyone have any other possible fixes in mind ? 

 

 

gabrielh83841521
New Participant
December 20, 2024

I was dealing with this issue and felt stuck but what I did that worked instead of just signing out of the app itself was I went to the adobe website and signed out of all sessions then signed back into the app and everything works again.

Community Manager
September 1, 2021

Hi there,

 

We're sorry for the trouble. Check out this article for self help on Error Code 205: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

 

Let us know if you have any questions.

 

Regards,

Shivangi