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Participating Frequently
March 8, 2014
Answered

Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

  • March 8, 2014
  • 4 replies
  • 26100 views

First, all the system info:

Windows 7 Home Premium Service Pack 1

Intel HD Graphics 3000 Display Adapter

I’m using Premiere Pro CS6 Version 6.0.5 (001  (MC: 264587)) “Mighty Kilt”

Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6

Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI

I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date

I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.

I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.

I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.

Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.

The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.

I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.

But now, two things happen:

1) AME automatically designates the "Output File" with an .aac extension (see attached)

2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)

Huh?

Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:

Format: MPEG2-DVD

Preset: NTSC Widescreen High Quality

Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)

BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)

Filters Tab: left as is, don't do anything here

Multiplexer Tab:

  • choose the "DVD" button (vs the "None" button)
  • Bitrate Type: left as Variable which is what is selected as a default

Video Tab:

  • Codec: Reads MainConcept MPEG Video
  • Quality: increase it to the max of 5
  • TV Standard: NTSC
  • Frame Rate: 29.97
  • Field Order: None (Progressive)
  • Pixel Aspect Ration: Widescreen 16:9
  • Render at Maximum Depth box checked
  • Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
  • Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments

Audio Tab:

  • Audio Format: Dolby Digital
  • Codec: Dolby Digital
  • Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality

I check the "Use Maximum Render Quality" box

I chose "Queue" for everything and then let it run overnight

And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)

So... what am I doing wrong, helpful experts????

    This topic has been closed for replies.
    Correct answer Mark Mapes

    Mark -

    I've got two other DVD projects I'm filming for right now. Some segments I've already "processed" in Premiere Pro and exported in H.264 format to an MP4 for posting on YouTube. I believe Life is a series of lessons, so how can I put all my School of Hard Knocks training to use going forward? I'm still using multiple cameras of different capabilities whose segments are in different frame rates and quality levels (including a GoPro). What things can I do in terms of filming, importing and "processing" to make things easier going forward and minimize the chances of bugs, encoding failures, etc?

    Thanks in advance for your wisdom.


    A-ha! The missing MPEG2 export formats in AME is the key to the puzzle. You've run into a licensing issue, possibly the one addressed here: http://forums.adobe.com/message/4401451.

    I'm not familiar with this issue and did not take the time to read the pages that Todd links to--instead, I wanted to get the link to you ASAP. If you have any problem resolving the issue directly, I see two immediate options: 1) encode "in-process" through Premiere Pro by clicking "Export" in the Export Settings dialog (as opposed to Queue, which of course sends the job to AME), or 2) install the trial of CC (aka 7.x).

    4 replies

    kwakubaffouo
    Participant
    October 31, 2014

    Just use Premiere Pro CC and Media Encoder CC. CS6 is just stupid

    Participant
    September 29, 2014

    I just installed PPro, AME, AE and SpeedGrade, all of them CC 2014

    Run into same problems with all versions of MPEG2 (DVD or any other) exporting just audio....

    Thanks to this time you've spent trying and not succeeding brought me to simple idea --- IT MUST BE CODEC RELATED PROBLEM

    Then, I installed QUICK TIME PRO and IT WORKS!!!!!!

    Hope this will help you!

    Participant
    June 28, 2014

    While this comes very late, we had what seems exactly like your description.

    After tearing hair for a considerable period we found that the only solution was updating our software.

    Unfortunately I did both PPCS and the encoder at the same time so I cannot say definitely which was the culprit.  But I suspect it was the encoder.

    Our system is connected by a network to 2 computers that each have PPCS and when tried the same project was tried on the second computer and worked as expected, that lead me to the update.

    Be careful however to have a recent save of your project, because mine lost a main sequence after the update. Thank God for autosave!!!

    Legend
    March 8, 2014

    Click the encoding Preset once in AME and review those settings before hitting Start Queue.

    Participating Frequently
    March 8, 2014

    Jim -

    Thanks for the post!

    I need a bit more explanation from you. There are two "Preset" options that I can see that I can click on while in AME:

    1) At the top menu where it says "File  Edit Presets Window Help"

    2) In the "Presets Browser" window

    If I click on the first, everything is greyed out (including the "Settings" option) except for Create Preset, Create Group, Import and Export.

    If I go to the second, there are listed a bunch of things, but I don't see anything that would necessarily help me with this issue.

    Can you provide some more detailed advice? Thanks!

    Participating Frequently
    March 10, 2014

    1) At the top menu where it says "File  Edit Presets Window Help"

    2) In the "Presets Browser" window

    Neither.

    In the Queue window, you have a few columns - Format, Preset, Output File and Status.  Click the yellow name under Preset, which will open the Settings dialog.  Check those.


    Jim -

    Thanks for the detailed advice.

    The screenshots below show what happens when I click on the yellow links under "Presets" and "Output File" respectively.

    In the first case, it just shows me an audio dialogue box. Nothing I can change there.

    In the second case, it thinks I want to rename the file. Since it's a file ending in .aac, it only gives me the option of saving it as another .aac file.

    I'm no expert (clearly) but the problem seems to be in the space between the export media dialogue and the Queue window. THE FILE IS ALREADY AN AUDIO ONLY FILE when it opens in AME.  The problem is I can't figure out how to get a VIDEO file in the queue.

    What I haven't tried is just exporting instead of using the queue. Obviously, that prevents me from working on my 17 other files while it's doing that. But I'm desperate so I'll try that next.

    Other suggestions - anybody?