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Snowy5CA5
New Participant
February 10, 2021
Question

I cant use Adobe Media Encoder, the render doesnt start.

  • February 10, 2021
  • 1 reply
  • 492 views

My media encoder doesnt start rendering, it just says "failed" and when i click on the logs its an empty note. I tried many different projects with different presets, i already tried to render with the After Effects Export and it keeps failing, please help me.

Specs:

AMD Ryzen 1600x
16GB Ram
AMD Radeon RX580

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1 reply

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Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 12, 2021

Hi there,

 

We're sorry to hear this. Thanks for sharing the system info and troubleshooting steps that you've done so far.

  • Which version of After Effects and AME are you using?
  • Have you tested the issue after changing video renderer?

Let us know.

We're here to help.

Regards,

Shivangi

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Snowy5CA5Author
New Participant
February 14, 2021

I am using AME 2020 and AE 2020 as well.
I already tested .mov files and .avi files, both of them have the same issue even if i change the render on AME.

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