New Participant

Answered

Issue with AE and AME -- Dynamic Link?

Forum|Forum|12 years ago
October 31, 2013
12 replies
211346 views

I am using After Effecs CC and I am trying to open the .aep file in Adobe Media Encoder CC (to export as a MPEG file). I am getting an error stating: "Could not connect to Adobe After Effects. Please verify that Aobde After Effects and Adobe Dynamic Link components are installed".

I have both AE and AME open and running. In the menu for AE I have the Dynamic Link menu available. However, when opening the .aep file in AME I always get this error.

-Dave

Dynamic link

Correct answer KataAmai

Found the solution. The problem is that ADOBE ME has been updated to the latest version and After Effects or Premiere has not been updated to that same version. The solution is to go to the Adobe CC app. Intall the latest version of either Ae or Pr depending on what you are working, Lounch it and migrate your settings when prompted. Media encoder will work just fine. You can then unintsall the older version of Ae or Pr on your computer to save space. This is a simple solution that the genuises at abobe can't be bothered to figure out.

K

KataAmaiCorrect answer

New Participant

Found the solution. The problem is that ADOBE ME has been updated to the latest version and After Effects or Premiere has not been updated to that same version. The solution is to go to the Adobe CC app. Intall the latest version of either Ae or Pr depending on what you are working, Lounch it and migrate your settings when prompted. Media encoder will work just fine. You can then unintsall the older version of Ae or Pr on your computer to save space. This is a simple solution that the genuises at abobe can't be bothered to figure out.

ashishs19497692

New Participant

There are 2 important things to understand to solve this issue -
1. Every version of After Effects has it's own verson of Media Encoder and will only work with each other.
2. After Effects is parent to Media Encoder, meaning updating/installing Ae before updating/installing ME is crucial for the correct dynamic linking

Solution -

a. Uninstall both
b. Install After Effects first
c. Install Media Encoder
d. Open your After Effects project and add to Media Encoder Queue, this will create your first dynamic link.

Hope this helps. 🙂

hesch62

New Participant

this helped! thank you so much

C

Chris&Glue

Participating Frequently

I was having all sorts of trouble with this. I tried all the things i read here and elsewhere. I didnt come across this else where but it seems to have worked for me for the last 24 hours of bashing out dozens of mp4's.

I cleaned the Media Cache Data base from withen the preference panel of AME and so far so good.
Preferences > Media > Media Cache Database > CLEAN

L

lizvonvillas

New Participant

This worked for me! Thank you so much!!

M

MNYT34545

New Participant

You need to check your Adobe After effects and Media Encoder Version year.

means your after effects and media ncoder year both should be 2019.

version may differ but based on the year you should install both the softwares

D

dougi_in_the_UK

Known Participant

Same issue here. Running AFX 14.2.1.34 2017.2 release and I don't want to upgrade it or I expect I will have to also upgrade the plugins that I have bought which will cost me money.

Made the mistake of updating media encoder the other day and now the dynamic links fail as per the thread. Would like to revert to my previous version of media encoder, but seems that Adobe don't support previous installers. I see the logic for that from a commercial and maintainance point of view, but seriously Adobe this is a massive pain for those of us who don't WANT to upgrade the software immediately. Dependencies have financial implications.

Does anyone know how I can install a previous version of Media Encoder that will be compatible, or have I just cost myself money without reason for just pressing "Upgrade"?

Aecorn

Inspiring

I have updated both AME and After effects to latest version (windows 10), and Im experiencing the same issue.
It seems like the order of opening programs matters to me, so my current workaround is a reboot -> open creatve cloud app -> open media encoder from there -> import AE project. All this without having AE open. For some reason, submitting from AE, or dragging the file onto AME while AE is open throws the same error.

arsalana44026809

New Participant

Hey!
I had the same problem I just updated both AME an AE to the same versions and it's working fine!
Directory OR location of AME & AE doesn't matter, they're working fine with different location!

E

epae2654573

New Participant

Already updated the apps and still no fix.....im working on Mac please adobe this is the second time i cant use your apps correctly cause of issues like this....

OFFICER#88

Inspiring

i have got the same problem as you du. I work on the same platform Mac OSX and it does the some problem to me too. When I am rendering a lot of media and then I like to change some preferences before the video will be exported, it doesn't do anything. What happened to you it is happening to me right now with fully updated application CC.

Ofcourse88

Z

ZillianGrey

Participating Frequently

I just updated my AME and After Effects from the Creative Cloud, so they are the most recent versions available that I can tell. AME is 2017.0 Release, Build 11.0.0.131, and my After Effects is 2017.0 Release, Version 14.0.0.207, and yet I am getting this same error from AME "Could not connect to Adobe After Effects. Please verify..."

Is it possible that with this latest update, there is now a mis-match of versions between AME and AE? I am using a Mac on El Capitan Version 10.11.3. My dynamic server link was working fine until today, when it was running very slowly to make the link, so I updated both AME and AE, thinking it would improve performance. But now I'm getting that error. Any help would be greatly appreciated. Thank you in advance!

B

bu87165244

New Participant

I have the same problem. Using a mac on newest version of sierra.

V

Viso13

New Participant

I had the same error, my problem that i had that gave me this error was not installing both AE and AME in the default folders like "C:\Program Files\Adobe... " well i found once a solution for this, there was a command that i cant remember of, that you write in cmd so that you point your pc where to look for those programs, to be exact you need to write the programs's paths besides that command. I'll write the command here as soon as i rediscover it. Hope it helped even a bit.

V

Viso13

New Participant

I nailed it. How to solve the "AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to "htpp:..." " it is easy, like i said you need to specify the correct path of the program, so:

Open CMD as Administrator
Write in CMD: mklink /J "C:\Program Files\Adobe\Adobe Media Encoder CC 2015" "D:\Programs\Adobe\Adobe Media Encoder CC 2015" (the first path is the default location of the AME and the second one is the location where you installed it.
Verify by opening AE and Export your composition, it should automatically open AME with your comp in the queue.