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DMAdezign
Inspiring
June 23, 2021
Answered

Media Encoder 15.2 dynamic link not working very well

  • June 23, 2021
  • 3 replies
  • 3190 views

The dynamic link between After Effects and AME seems not to work.

 

When I export a file from Ae (Export/Add to Media Encoder Queue) Ae opens but nothing I added to the queue even after 30mins. This isn't right.

 

The iMac is only 2 months old (i7, 72GB, 8GB GPU) running BIG Sur, so it's not a spec issue.

 

I've tried holding shift when starting Ae to clear prefs

I started AME first and then opened Ae 

I restarted the iMac

I've waited 20mins

 

The only thing that seems to work is if I uninstall the program and re-install and then leave AME open all day.

 

Surely there is a better way? Any advice would be appreciated.

David

This topic has been closed for replies.
Correct answer DMAdezign

Media Encoder Fixed

 

I've now found the answer myself. When I first installed the Creative Cloud I must have been asked to allow AEServer control of my computer (must have missed it).

 

This can be found here...

System Preferences / Security & Privacy / Privacy Tab /Accessibilty

 

Unlock the settings and switch on AEServer in the options.

 

All working fine now.

3 replies

I
Infas5C11
New Participant
September 1, 2021

Just thought I'd take a moment to say that ADOBE MEDIA ENCODER SUCKS! like what the heck, how complicated and glitchy does a codec batch processing addon need to be? like seriously! I've been trying to add to queue from AE for the past serveral minutes and have had enough so I'm exporting an Quicktime MOV file from AE render built-in render engine and trying to add it to the media encoder queue to convert it to an MP4.

Hope the OP gets it sorted, but man, this workflow and ADOBE MEDIA ENCODER SUCKS.

    G
    graphicmuse.D
    Participating Frequently
    September 4, 2021

    I agree with you. I'm always having issue with the two apps working and it's after HOURS.... of reading thru posts... So frustrating that Adobe can't figure this out. 

     

      D
      DMAdezignAuthorCorrect answer
      Inspiring
      July 1, 2021

      Media Encoder Fixed

       

      I've now found the answer myself. When I first installed the Creative Cloud I must have been asked to allow AEServer control of my computer (must have missed it).

       

      This can be found here...

      System Preferences / Security & Privacy / Privacy Tab /Accessibilty

       

      Unlock the settings and switch on AEServer in the options.

       

      All working fine now.

        khoa@cosm
        khoa@cosm
        New Participant
        August 27, 2021

        Latest update has the dynamic link broken again. After I went back into Preferences and switch AEServer back on, it still doesn't work. Media Encoder keeps saying connecting and never start the render.

        khoa@cosm
        khoa@cosm
        New Participant
        September 2, 2021

        Hi there, sorry to hear your still having issues. 

         

        Have you tried any of the other fixes to get round this issue.

        A.

        Exit AE and AME.

        Open AE.

        Open AME separately.

        Once both are up and running, open your project in AE and then export/add to AME queue.

         

        B.

        Holding down shift when starting Ae to clear prefs

         

        C. 

        Not sure if you are able to try the project on a different machine, the reason I mention this is because I created the project at work and spent hours trying to get it to render, once I went home and tried it there it worked straight away. So what ever was blocking my work machine wasn't turned off or on at home. The other way you can check if it's the file, is to create a new project animation (just a simple one) and try and render it, if it works then you know it's the file and not the render queue.

         

        D. 

        Last resort, I also decided to down load the creative cloud cleaner and remove any Ae preference from older versions.

         

        https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

         

         

         

        Regards

        David

         


        Thanks for all the work around tips. I've tried them all as described above and still not working.

         

        The problem is on my iMac, so I tried it on a Windows PC and there was no problem. So I don't think it's the file.

        Jeff Bugbee
        Jeff Bugbee
        Community Expert
        June 23, 2021
        quote

        When I export a file from Ae (Export/Add to Media Encoder Queue) Ae opens


        By @DMAdezign


        Do you mean AME opens? Can you try the following:

        Exit AE and AME.

        Open AE.

        Open AME separately.

        Once both are up and running, open your project in AE and then export/add to AME queue.

          D
          DMAdezignAuthor
          Inspiring
          June 24, 2021

          Hi Jeff, sorry I meant AME opens,

           

          I've tried all the different ways of opening the programs and the files and resetting the prefs, the only way to get the queue running is to uninstall the program and delete prefs at the prompt and reinstall again.  

           

          When I send the Ae file to AME the AME window pops up to the front but nothing is ever ingested even after 30mins.

           

          Thanks for the advice

          David

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