Media Encoder 2020 stuck connecting to project

New Here ,
Aug 07, 2021 Aug 07, 2021

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when i try to export a video in Media Encoder 2020 it gets stuck on "connecting to project" this happends to me when exporting from after effects and when importing an after effects file into media encoder. i tried using multiple projects and they all get stuck on "connecting to project". i used to be able to export videos with media encoder without any problems but now not anymore

(i posted a picture down below of the  "connecting to project"

 

im using Media Encoder 2020 and After Effects 2020

 

 

cas5E0C_0-1628361863701.png

 

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Error or problem , Export or render , Freeze or hang

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Adobe Employee ,
Aug 08, 2021 Aug 08, 2021

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Hi there,

I understand this is not ideal. I found an article related to this issue. Check it out: https://helpx.adobe.com/after-effects/kb/after-effects-composition-export-error.html

 

Let me know if it helps.

 

Regards,

Shivangi

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Explorer ,
Jan 03, 2022 Jan 03, 2022

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I'm having the same issue, and it seems like the only thing I can do about it so far is to clear the render queue, and resend the projects (if you're sending them from After Effects) and refill the queue, and restart the render. 

The other response hasn't done any good on my end.

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New Here ,
Feb 24, 2022 Feb 24, 2022

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Hey, did you find any solution for that? I am having the same issue since 02 days.

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New Here ,
Feb 24, 2022 Feb 24, 2022

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Same problem here, following..

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New Here ,
Mar 02, 2022 Mar 02, 2022

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This is furstrating! and the workaround adobe is proposing is not solving the problem, instead on working i'm spending tiome troublshooting an issue for a buggy software im paying for! shame on you adobe! 

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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Hello, 

I'm the product manager for Adobe Media Encoder. I would suggest two things:
1. Make sure you are using the latest version Media Encoder and After Effects. 

2. If you get into this state, reboot. 

 

There was a known issue with AME and AE that could cause the issue you're describing. It was fixed in December of last year. However, there are still some issues with DynamicLink (a technology that connects our applications) that can cause the problem you're describing. If you experience this when you're on the latest version - and we know what operating system and version you're on - we can provide some more information to fix the issue. But definitely get on the latest version first. 

 

Hope this helps!

Fergus

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New Here ,
Mar 02, 2022 Mar 02, 2022

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the issue is still present with the most updated software, I'm checking software updates everyday hoping this issue is fixed and still nothing, I'm using AE on an M1 Max MacBook Pro with Monterey OS.

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New Here ,
Mar 03, 2022 Mar 03, 2022

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Same issue here.
Latest update. AE 2022 + AME 2022 --> macbook pro MacOS BigSur 11.6.4

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Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

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Are you able to use the Dynamic Link feature at all (separate from exporting for Adobe Media Encoder)? 

Thanks,

Fergus

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New Here ,
May 18, 2022 May 18, 2022

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I found a way to resolve it by opening the Activity Monitor and force quitting both Adobe Media Encoder and aerender (that was not working for me), and then it all just works when reopening AME.

I think you still need to stop the previous render and start again.

Good Luck!!

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Community Beginner ,
May 25, 2022 May 25, 2022

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This did the trick for me as well! Thanks!!!

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New Here ,
May 31, 2022 May 31, 2022

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LATEST

It just started yesterday out of nowhere. Renders would crash half way in Media Encoder, and now I have to restart the pc a few times to get Dynamic Link Connection to work.

Behaviour is completely erratic. Sometimes jobs won't be added to the queue, sometimes I can't change the preset and I get  stuck at "connecting to Dynamic Link". Sometimes I would get a windows saying AfterFX crashed, but After effects is still working correctly.
I deleted the folders as suggested on the link above, didn't help.
windows 11, latest Media encoder and latest After Effects.

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