media encoder 2020 will not open

Community Beginner ,
Jul 19, 2020 Jul 19, 2020

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Hello I am running the latest update of Premiere and Media Encoder on a Macbook Pro with Catalina.

Media Encoder will not launch when creating a proxy or will crash when launched on its own. Please help.

Thanks

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Crash , Freeze or hang

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Adobe Employee ,
Jul 21, 2020 Jul 21, 2020

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Hi Cristian,

We're sorry for the trouble. I understand dynamic link does not work between Premiere Pro and AME and it does not launch.

  • Are you logged in as an administrator in your user account for macOS?
  • Do you get any error when the application fails to launch?

Looking forward to your response.

Thanks,

Shivangi

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